Accounting Assistant

Lifesong for Orphans; Bloomington (IL); On-site; USD 40,000 - 55,000; Full time

Job summary

A charitable organization in Bloomington, Illinois, seeks an Accounting Assistant to manage donation processing and communication with givers. The role includes supervising gift management and coordinating accounts receivable while supporting Lifesong’s mission. Ideal candidates are degree holders with experience in accounting, customer service, and preferably in a non-profit setting. The organization values strong communication skills and the ability to work in a team-oriented environment.

Responsibilities

• Assist with Lifesong’s donation processing.
• Provide key supervision for gift processing.
• Administer systems prioritizing growing the giver base.
• Maintain documentation of all donations.
• Communicate effectively with team and givers.

Skills

Interpersonal communications skills

Customer service orientation

Problem-solving skills

Attention to detail

Flexibility and agility

Education

Associates Degree with business focus or Bachelors Degree

1+ years of accounting or business administration experience

Experience in a non-profit setting

Experience with Salesforce or similar CRM

Job description

Mission – Bringing the joy and purpose of Jesus to orphaned and vulnerable children

Vision – Orphaned and vulnerable children becoming disciples of Jesus, in healthy relationships, engaged in a local church, experiencing family and meaningful work

Method – Engaging, equipping, and encouraging Christ’s Body – some to adopt, some to care, and some to give

POSITION PURPOSE:

This Accounting Assistant position advances the mission of Lifesong by assisting with Lifesong’s donation processing, communicating effectively with givers, coordinating accounts receivable, and monitoring software developments and/or transitions as it relates to the donation process.

PRIMARY RESPONSIBILITIES AND DUTIES:

• Assist with Lifesong’s donation processing
• Provide key supervision for gift processing and giver management
• Administer advance systems and processes that prioritize growing Lifesong’s giver base
• Maintain proper documentation and coding of all physical and online donations within Lifesong’s systems and CRM
• Communicate donation information effectively with the team
• Communicate effectively with givers
• Provide strong customer service to givers with inquiries regarding donations
• Provide backup and training for all questions and concerns from givers
• Understand and utilize Lifesong communication tools for serving givers
• Coordinate accounts receivable
• Collaborate regularly with Accounting Staff and other departments
• Attend regular Accounting Staff meetings
• Monitor software developments and/or transitions as it relates to the donation process
• Work with Donor Development and Donations Manager to understand giver requests and expectations
• Monitor how Donation Processing interacts with other teams and suggest new solutions for better collaboration
• Miscellaneous Duties: Performs other duties, as assigned

REQUIRED SKILLS:

• Passionate commitment to Lifesong’s Core Focus
• Team-oriented with strong interpersonal communications skills
• The ability to be sensitive to and aware of intercultural dynamics within diverse teams
• Customer service-oriented mindset for serving a large-scale giver base
• Flexibility and agility to create and discuss new solutions in a growing environment
• High attention to details and accountability in intricate processes
• Ability to prioritize tasks and utilize problem-solving skills

EDUCATION AND EXPERIENCE:

• Associates Degree with business focus or Bachelors Degree
• 1+ years’ experience of accounting or business administration
• Experience in a non-profit setting is preferred
• Experience with Salesforce or similar CRM database is preferred

CONDUCT:

This position requires an active commitment to the core focus, values, and statement of faith of Lifesong. In the course of performing job duties, Lifesong employees will follow Employee Handbook policies, and act in a manner that honors Christ, demonstrating a personal Christian faith and witness in all interpersonal interactions. Lifesong is also committed to safeguarding and promoting the welfare of children and program participants and expects all employees and volunteers to share this commitment. Conduct that demonstrates the values listed below are required of all Lifesong employees.

Love God and His People, Serve with Humility, Steward Faithfully

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Tasks are normally conducted in a regular office environment requiring the use of computer and mouse and other standard office equipment
• Employees may be required to travel and have a valid driver’s license and passport
• There are no specific job hazards, PPE, ergonomic concerns (beyond what was listed above), or transport of hazardous material
• Employees may need to lift and move up to 35 lbs. on occasion
• Employees are required to observe safety principles while performing the duties of the position

DISCLAIMER:

This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.