ADMINISTRATIVE ASSISTANT - INTAKE AND PLACEMENT

Principle Auto Group; New Braunfels (TX); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Administrative Assistant for their Intake and Placement Department. The role requires strong communication skills, the ability to work with diverse populations, and proficiency in Microsoft Office applications. This primarily remote position may require occasional travel for in-person meetings, and offers the opportunity to directly support the organization's mission in a trauma-informed environment.

Qualifications

• Minimum of 2 years of related administrative or support experience.
• Proficiency in Microsoft Office software, especially Excel and PowerPoint.
• Valid Texas Driver's License and proof of insurance are required.

Responsibilities

• Provide administrative support for the Intake and Placement Department.
• Perform data entry into various electronic systems including IMPACT.
• Coordinate with internal and external stakeholders.

Skills

Communication

Data Entry

Cultural Competence

Education

Associate's degree in business management

Bachelor's degree in business management

Tools

Microsoft Office

IMPACT

CareMatch

Texas Provider Gateway (TPG)

Job description

ADMINISTRATIVE ASSISTANT - INTAKE AND PLACEMENT

SJRC Texas

Contact Email

Please provide the email address that a hiring manager should use to contact you.

Location

The candidate must reside within the following counties in Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala, and Dimmit County.

Primary Function/Responsibilities

This position provides administrative support for the Intake and Placement Department. It interacts with all SJRC/Belong departments and programs, Belong Network Providers, community leaders, resources, and the Texas Department of Family Protective Services. The role is primarily remote but requires travel for in-person meetings.

Essential Duties and Responsibilities

1. Perform data entry into IMPACT and other electronic systems.
2. Support administrative needs of the Director and Supervisor.
3. Support administrative needs of Data Compliance.
4. Work within Excel spreadsheets and prepare statistical reports.
5. Promote cultural competence, sensitivity, and humility among coworkers and contacts.
6. Type meeting minutes, correspondence, forms, and documents.
7. Communicate regularly with Intake Supervisor and Director regarding staff compliance and training.
8. Coordinate with internal departments, external providers, community leaders, DFPS, and other SSCCs.
9. Track and report placement referrals.
10. Provide reports to Directors as needed.
11. Maintain the Intake SharePoint.
12. Schedule and coordinate room reservations and meetings.
13. Answer and screen telephone inquiries; take and route messages; record intake information.
14. Respect cultural diversity in all interactions.
15. Travel is only for in-person meetings, with prior notification.
16. Perform other duties as assigned to support department operations.

Qualifications

Required

• Associate's degree in business management or a related field.
• At least 2 years of related administrative or support experience.

Preferred

• Bachelor's degree in business management or related field.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Teams, and virtual platforms.
• Knowledge of CareMatch, IMPACT, and Texas Provider Gateway (TPG).
• Team player with excellent verbal and written communication skills.
• Ability to embody the organization's mission, vision, and values with a Trauma-Informed Care approach.
• Valid Texas Driver's License, good driving record, own transportation, and proof of insurance.

Physical and Mental Requirements

• Stable internet connection for remote work.
• Ability to communicate effectively verbally and in writing.
• Ability to give and receive instructions, with or without hearing aids.
• Ability to read fine print, with sustained and peripheral vision (with or without glasses).
• Ability to remain calm and adaptable in fast-paced, emotionally charged environments involving children with emotional and psychological needs.
• Campuses are smoke-free except in designated areas.