ADMINISTRATIVE ASSISTANT - INTAKE AND PLACEMENT

SJRC Texas | Belong; San Antonio (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in the child welfare sector is seeking an administrative support professional for the Intake and Placement Department. This remote position involves data entry, scheduling meetings, and supporting internal communications. The ideal candidate is someone with an associate's degree and experience in administration, demonstrating strong organizational and communication skills.

Qualifications

• 2 years of related experience in administration or support role.
• Proficient with Microsoft Office, especially Excel.
• Team player with excellent verbal and written communication skills.

Responsibilities

• Provide administrative support for the Intake and Placement Department.
• Perform data entry into IMPACT and other electronic systems.
• Communicate with various departments and external providers.

Skills

Data entry

Excel

Cultural competence

Communication

Education

Associates degree in business management or related field

Bachelor’s degree preferred

Tools

Microsoft Office

CareMatch

IMPACT

Texas Provider Gateway (TPG)

Job description

The candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.

Primary Function/Responsibilty

This position provides administrative support for the Intake and Placement Department. The position interacts with all SJRC/Belong departments and programs, Belong Network Providers, community leaders and resources and the Texas Department of Family Protective Services. This position is primarily remote but will require travel to in-person meetings.

Essential Duties And Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Supports administrative needs of Director and Supervisor.
• Supports administrative needs of Data Compliance.
• Must be able to work within Excel spreadsheets and prepare statistical reports.
• Promotes and demonstrates cultural competence, cultural sensitivity and cultural humility among coworkers and all work-related contacts.
• Types meeting minutes, correspondence, forms, and other documents to support the work of departments.
• Communicates regularly with Intake Supervisor and Director to help monitor staff compliance and training deficiencies.
• Communicates regularly with various internal departments, external providers, community leaders and resources, DFPS and other SSCCs.
• Tracks and reports placement referrals.
• Provides reports to Directors as needed.
• Helps maintain Intake SharePoint
• Schedules room reservations and coordinates room reservation calendars as well as set up future meeting invites for departmental meetings.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to Intake Specialist, Supervisor, and Director.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Travel is only required for in-person meetings but will be notified in advance.
• Performs other duties as assigned and required to maintain department operations.
  
  

Qualifications

Required:

• Associates degree in business management, or related field.
• 2 years of related experience in administration or support role.
  
  

Preferred

• Bachelor’s degree in business management, or related field.
• Knowledge of Microsoft Office Software with proficiency in Excel, PPT, TEAMs and other virtualplatforms.
• Knowledge of CareMatch, IMPACT, and Texas Provider Gateway (TPG).
• Must be a team player.
• Must have excellent verbal and written communication skills.
• Must model the organization’s mission, vision, and core values with a Trauma Informed Care approach.
• Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.
  
  

Physical/Mental Requirements And Information

• As this position is remote, stable internet connection is also needed.
• Must have the ability to communicate both verbally and in writing.
• Must have the ability to give and receive verbal and written instructions (with or without hearing aids).
• Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses).
• Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.
• Campuses are smoke-free, except on permitted campuses in designated areas.
  
  

Description Of Organizational Relationship/Reporting Relationships

Supervised by: Unit Supervisor

Supervises: N/A