Administrative Assistant III - Cataract & Refractive Surgery, Westwood

University of California - Los Angeles Health; Los Angeles (CA); Presencial; USD 42 000 - 60 000; Tempo integral

Resumo da oferta

University of California - Los Angeles Health is seeking a highly organized Surgery Scheduler for the Cataract & Refractive Surgery clinic. You will coordinate all surgical scheduling, arrange pre-operative testing, verify insurance, and guide patients through pre- and post-operative steps to ensure a concierge-level experience.

The role requires strong organizational, communication, and multitasking abilities to handle sensitive medical scheduling and billing tasks within the EMR environment.

Qualificações

• 2 years in a medical practice, ophthalmology preferred.
• Experience with surgical scheduling.
• Knowledge of medical billing practices incl. managed care and government plans.
• Ability to coordinate pre- and post-operative schedules.

Responsabilidades

• Coordinate and schedule patient surgical and laser procedures for assigned physicians.
• Schedule required pre-operative testing and appointments.
• Verify patient insurance coverage and obtain prior authorizations; guidance on billing.
• Serve as patient liaison through pre- and post-operative process.
• Maintain accurate documentation and EMR records.
• Provide general clinic and administrative support to ensure smooth daily operations.

Conhecimentos

Organizational skills

Interpersonal skills

Verbal communication

Prioritization

Stress management

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Description

We are seeking a highly organized and patient-centered Surgery Scheduler to coordinate all aspects of surgical coordinating for ophthalmologists in our Cataract & Refractive Surgery clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate and schedule patient surgical and laser procedures for assigned faculty physicians


• Schedule required pre-operative testing and appointments


• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing


• Serve as a patient liaison, guiding patients through the pre- and post-operative process


• Maintain accurate documentation and patient records within the electronic medical record system


• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $30.36-43.49 Hourly

Qualifications

Required:

• 2 years experience working in a medical practice, preferably ophthalmology or other surgical specialty, and preferably experience with surgical scheduling.


• Working knowledge of current patient billing practices including familiarity with managed care plans and governmental plans.


• High School Diploma and/or equivalent combination of education and experience.


• Excellent organizational skills to assure consistently effective and accurate scheduling of surgeries, communications with patients, co-workers and surgeons.


• Excellent interpersonal skills including the ability to deal effectively and in a positive manner with patients of varying backgrounds and temperaments, physicians and staff.


• Excellent verbal communication skills to facilitate the scheduling process and instructing patients about the process.


• Ability to prioritize work effectively and follow-through on tasks with minimal supervision.


• Strong organizational skills in maintaining records to facilitate sharing records with co-worker.


• Flexible personality and the ability to function well despite numerous interruptions.


• Ability to work well under the stress of occasional emergencies that need immediate scheduling.