Administrative Assistant III - Cornea & Uveitis, Westwood

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

University of California - Los Angeles Health is seeking a Surgery Scheduler for the Cornea & Uveitis clinic. The role focuses on coordinating surgical procedures, pre-op testing, insurance authorizations, and guiding patients through the entire perioperative process.

The position emphasizes concierge-level service, accurate documentation, and seamless collaboration with physicians and staff to ensure a positive patient experience.

Qualifications

• Excellent interpersonal skills for patient, staff and doctor communications.
• Excellent verbal and written communication abilities.
• Flexible personality with ability to adapt to changing department needs.
• Ability to interact calmly with patients with difficult personalities.

Responsibilities

• Coordinate patient surgical procedures for assigned ophthalmology faculty.
• Schedule required pre-operative testing and appointments.
• Verify patient insurance coverage and obtain prior authorizations; assist with billing guidance.
• Serve as patient liaison through pre- and post-operative processes.
• Maintain accurate documentation and patient records in the electronic medical record system.
• Provide general clinic and administrative support to ensure smooth daily operations.

Skills

Interpersonal skills

Verbal communication

Written communication

Adaptability

Calm demeanor

Tools

UCLA Encounter Registration

Job description

Description

We are seeking a highly organized and patient-centered Surgery Scheduler to coordinate all aspects of surgical coordinating for ophthalmologists in our Cornea & Uveitis clinic and ensuring a concierge-level patient experience. Responsibilities include, but are not limited to:

• Coordinate patient surgical procedures for assigned faculty physicians
• Schedule required pre-operative testing and appointments
• Verify patient insurance coverage and obtain necessary prior authorizations, and provide guidance on billing
• Serve as a patient liaison, guiding patients through the pre- and post-operative process
• Maintain accurate documentation and patient records within the electronic medical record system
• Provide general clinic and administrative support as needed to ensure smooth daily operations

Salary Range: $31.88-45.66 Hourly

Qualifications

Required:

• Excellent interpersonal skills which promote pleasant and effective communications with patients, staff and doctors.
• Excellent verbal and written communication skills.
• Flexible personality and ability to adapt to changing needs of department.
• Ability to interact calmly and effectively with patients with difficult personalities.

Highly Desirable

• At least one year experience working in a medical office including scheduling patient appointments in computerized system, answering telephones, interacting with patients and familiarity with current billing practices including governmental plans.
• Experience working in an Ophthalmology practice
• Experience registering patients in UCLA Encounter Registration system
• Experience working in a teaching environment