Administrative Assistant III

American Red Cross; Mobile (AL); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Health Spending Accounts

Paid Time Off

Paid holidays

401K with match

Family Leave

Employee Assistance

Job summary

The American Red Cross in Mobile, AL seeks an experienced Administrative Assistant to provide comprehensive support to the Donor Services department. You will prepare reports, coordinate meetings and travel, manage schedules, and assist with program initiatives, ensuring timely communication and organization across the team.

Qualifications include a High School diploma and 5 years of related experience, excellent verbal/written communication, strong typing, and proficiency in Microsoft Office.

Qualifications

• High School diploma or equivalent required.
• Minimum 5 years related administrative experience.
• Strong Microsoft Office skills and typing proficiency.

Responsibilities

• Prepare memos, records, reports, and correspondence.
• Coordinate purchasing, supplies, and budgets.
• Screen calls and route inquiries to staff.
• Schedule calendars, meetings, and travel.
• Provide coverage for other staff during absences.
• Support volunteers and program leadership.

Skills

Verbal communication

Written communication

Typing

Teamwork

Problem solving

Education

High School or equivalent

Tools

Microsoft Office Suite

Power BI

Job description

Overview

Provides administrative support for the Donor Services department, handling routine and complex administrative functions. Prepares and distributes reports, correspondence, and other departmental documentation. Assists in the coordination and administration of projects, programs, and business processes to support departmental goals and operational efficiency. Manages and coordinates schedules, meetings, and activities for departmental programs, services, and key stakeholders. Ensures effective communication, organization, and follow-through on assigned initiatives and administrative tasks.

Key Responsibilities

• Prepare and maintain memos, records, reports, data or correspondence for staff signature. Review correspondence for consistency with corporate policies and practices. May assist in the development of presentations.
• Perform general administrative duties such as maintaining and collecting data, coordinating the provision of organizational services (i.e. purchasing, supplies, catering, copying/printing), coordinating unit mail and communication flow, assisting in expenditure tracking and budget preparation.
• Screen telephone and office callers and resolve routine inquiries. Answer routine requests and direct others to supervisor, appropriate staff member or another office.
• Schedule and maintain calendar of appointments, meetings, events, program initiatives and travel itineraries.
• May relieve other administrative staff in the unit during temporary absences.
• Provide support, development and/or leadership guidance to all volunteers.

Minimum Qualifications

Education: High School or equivalent is required.

Experience: Minimum 5 years related experience or equivalent combination of education and related experience required.

Skills & Abilities: Excellent verbal and written communication skills. Experience in personal computer use, data gathering, and high proficiency in Microsoft Office Suite programs. Proficient typing skills required. Ability to work on a team and able to problem solve.

Travel: Occasional (Supports an executive that oversees Alabama, Mississippi & Tennessee).

Preferred Qualifications

• Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Exceptional organizational and planning skills, with the ability to coordinate and manage complex travel arrangements, schedules, and logistics for multiple teams and regions.
• Demonstrated ability to work independently on high-level projects with minimal supervision while exercising sound judgment and meeting deadlines.
• Experience utilizing reporting and business intelligence tools, such as Power BI, to access, analyze, and distribute data and reports.
• Self-motivated with a strong sense of initiative and accountability; proactively identifies needs, resolves issues, and follows through on tasks without requiring direct oversight.
• Proven ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.
• Strong problem-solving skills and the ability to adapt to changing business needs and priorities.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Compensation

Pay Information: $20.00 to $23.00 per hour.

Note: Salaries are aligned to the geographic location where the work is primarily performed. Other factors may affect actual salary, including skills and years of experience.

EEO and Compliance

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.