Administrative Assistant II, Outpatient Clinic/Westminster, MD)

Sheppard Pratt; Westminster (MD); In loco; USD 28.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/dental/vision benefits

403b retirement match

Paid time off

Employee Assistance Program (EAP)

Mileage reimbursement

Descrizione del lavoro

Sheppard Pratt in Westminster, MD is seeking an Administrative Assistant II for the Outpatient Clinic. You will handle front-line duties, collect co-payments, schedule follow-up visits, and maintain patient records in the electronic health record, while supporting clinicians with referrals, faxes, and prescriptions.

Ideal candidates have a high school diploma, 1-2 years of administrative experience, and comfort with healthcare software. The role pays $20.60–$22.27 per hour and offers benefits.

Competenze

• High school diploma required; associates degree preferred.
• 1-2 years of progressively responsible administrative experience.
• Experience with Electronic Health Records and protecting client confidentiality.
• Strong customer service and multitasking in a fast-paced health care setting.

Mansioni

• Receive, log, and secure all delivered medications and handle client specimens as needed.
• Receive, log, and secure client co-payments and insurance authorizations.
• Schedule appointments for clients and staff; print provider schedules and billing sheets.
• Check client eligibility status to verify insurance coverage and log faxes.

Formazione

High school diploma

Associates degree in business administration or related field

Strumenti

Electronic Health Record (EHR)

Descrizione del lavoro

## Administrative Assistant II, Outpatient Clinic/Westminster, MD)Westminster,MDADMIN013139Administrative$20.60-$22.27hourlyApply nowSAVE JOBRelated RolesAdministrative Assistant II, Outpatient Clinic/Westminster, MD)Westminster,MDAdministrativeTMS Administrative CoordinatorTowson,MDAdministrativeAdministrative Assistant I, Outpatient Mental Health Center - Gaithersburg,Gaithersburg,MDAdministrativeShare# Job Overview**What to expect.**Primary responsibilities include:* Receive clinic clients; collect client co-payments; receive and route telephone calls* Schedule client follow-up appointments* Maintain client medical records in good order; file client information; process client and other administrative paperwork* Assist with maintenance of OMHC electronic health records* Maintain clinic facilities for optimal and secure functioning* Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications* Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checksSpecific responsibilities include:* Monitor and route OMHC and/or substance use program voicemail messages* Schedule appointments for clients and staff* Manage the administrative information flow in the EHR* Check client eligibility status to verify insurance coverage* Check and verify current ITPs* Apply for concurrent insurance authorizations* Log and distribute incoming and outgoing faxes* Request, log, and secure client co-payments* Receive, respond and/or route incoming phone calls* Print provider schedules and billing sheets* Make appointment reminder calls* Inventory, order, and maintain office supplies* Respond to all requests from providers, clients and other staff in a professional manner* Communicate critical information to staff in a timely manner* File all notes and papers in client charts* Collaborate with clinic directors on discharges and send 30 day letters to clients.* Close charts in multiple electronic data systems* Collaborate with psychiatric/addiction provider(s) to process prescription refills and prior authorization* May conduct registration and obtain all documents required to register as a client of the OMHC and addiction services.* Receive, log, and secure all delivered medications and handle client specimens as needed.* All other duties as assigned to ensure successful operation of OMHC and/or addictions services**What you'll get from us.**At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:* A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation* Comprehensive medical, dental and vision benefits for benefit eligible positions* 403b retirement match* Generous paid-time-off for benefit eligible positions* Complimentary Employee Assistance Program (EAP)* Generous mileage reimbursement program**This position has a pay range of $20.60 - $22.27/hr.****What we need from you.*** **High school diploma** is required. An Associates Degree in business administration or related field is preferred.* Prior experience in a health care setting is preferred, but not required.* Commitment to excellent customer service for clients and staff* **1-2 years of progressively more responsible administrative experience*** Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.* Demonstrated attention to detail and ability to work quickly and efficiently* Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.**WHY SHEPPARD PRATT?**At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!