Administrative Assistant II, Financial Aid Services (NLV)

College of Southern Nevada; North Las Vegas (NV); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Health insurance

PERS retirement plan

Educational benefits

Job summary

The College of Southern Nevada (CSN) is seeking an Administrative Support specialist for the Financial Aid Department at the North Las Vegas campus. The role supports daily operations, helps students and families, and ensures accurate record-keeping across campuses.

Applicants should have a high school diploma and clerical experience; some roles may require occasional work at Henderson or West Charleston campuses. CSN offers a comprehensive benefits package and retirement plan.

Qualifications

• Graduation from high school or equivalent education and two (2) years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records, answering telephones, and reviewing forms, documents and other written materials;
• OR one (1) year of experience as an Administrative Assistant I in Nevada State service;
• OR an equivalent combination of education and experience.

Responsibilities

• Engaging with the community to provide financial aid and general college information to prospective and returning students and/or parents regarding the financial aid process, including assisting with outreach events.
• Working with supervisors in complex situations regarding students/parents to create lasting relationships.
• Reviewing documents to ensure they are complete/accurate and data entry documenting receipt.
• Follow up by phone and/or e-mail with students/parents if any documents are not legible for scanning.
• Scan documents and ensure copy scanned is clear and legible before filing them into student's record for further processing.
• Participate in meetings and training sessions.
• Complete other duties as assigned.

Skills

Clerical support

Data entry

Customer service

Phone/Email communication

Document review

Team collaboration

Education

High school diploma or equivalent

NV State service experience

Tools

MS Office

Job description

Job Description

This position provides essential administrative support to the Financial Aid Department located at North Las Vegas (NLV) campus. However, CSN is a multi-campus environment, and this position may be required to occasionally work at Henderson or West Charleston campuses, as needed.

CORE RESPONSIBILITIES

• Engaging with the community to provide financial aid and general college information to prospective and returning students and/or parents regarding the financial aid process, including assisting with outreach events.
• Working with supervisors in complex situations regarding students/parents to create lasting relationships.
• Reviewing documents to ensure they are complete/accurate and data entry documenting receipt.
• Follow up by phone and/or e-mail with students/parents if any documents are not legible for scanning.
• Scan documents and ensure copy scanned is clear and legible before filing them into student's record for further processing.
• Participate in meetings and training sessions.
• Complete other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Rigorously protect student and family’s personal identification and data and adhere to sound safety/security practices.
• Committed to fostering an environment that’s welcoming, inclusive, and respectful and working in a team environment.

REQUIRED QUALIFICATIONS

• Graduation from high school or equivalent education and two (2) years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records, answering telephones, and reviewing forms, documents and other written materials;
• OR one (1) year of experience as an Administrative Assistant I in Nevada State service;
• OR an equivalent combination of education and experience.

WORK SCHEDULE AND EXPECTATIONS

Monday - Friday, 8:00 AM to 5:00 PM (PT).

SALARY

Grade 25, Step 1: $42,636.96 . This position is contingent upon ongoing and available funding. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

The College of Southern Nevada offers a generous benefit package, including an excellent PERS retirement plan (a defined benefit plan), vacation & sick leave benefits, 11 paid holidays, educational benefits, and health insurance plans that can be added with flexible spending accounts or health savings accounts. Supplemental options (long-term care, short-term disability, and legal). Tuition discounts at the Nevada System of Higher Education (NSHE) institutions. As well as tuition discounts for spouses, domestic partners, and dependents. Perks encompass on-campus employee discounts, professional and personal development opportunities, and statewide employee purchase programs.

Join a dynamic team investing in our future, Students First.

Exempt
No Full-Time Equivalent 100.0%

CSN is responsive to serving the educational needs of a diverse and ever-changing community.

CSN employs only U.S. citizens and aliens authorized to work in the U.S.

CSN does not sponsor aliens applying for faculty, professional staff, or management positions (H-1B Visas) in the absence of exceptional circumstances as defined by the USCIS.

Founded in 1971 and situated in the greater Las Vegas metropolitan area, CSN, as Nevada’s largest college and one of the largest in the nation, operates in over 50 locations including 3 main campuses, as well as multiple sites and centers throughout the southern Nevada area.

As a comprehensive, multi-campus community college, and the largest and most ethnically diverse institution in the state of Nevada, CSN educates over 50,000 students, including more than 14,000 non-credit students annually.

Accredited by the Northwest Commission on College and Universities, CSN offers education opportunities in over 70 academic programs featuring more than 180 degrees and certificates, and several niche baccalaureate programs areas.

CSN is proud to be a Hispanic Serving Institution and a Minority Serving Institution.

The college creates opportunities and enriches lives with inclusive learning and working environments that support diversity and student success.

CSN’s mission ensures that the college serves the diverse educational needs of the communities and businesses within the southern Nevada service area.

CSN is a growing and influential network that enables students, faculty, staff and alumni to advance personally, professionally and intellectually. Its vibrant network of people and programs creates lifelong benefits for all students.

CSN’s commitment to nondiscrimination on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106).

CSN's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

NSHE is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes).

Information regarding security, personal safety, fire safety, and crime statistics can be found on CSN's website.

NSHE Employees are required to participate in a mandatory retirement plan in lieu of Social Security. As a result, employment at NSHE may impact your Social Security benefits. Additional information is available at SSA 1945.

Job postings are specific to the Nevada System of Higher Education.

CSN is an Equal Employment Opportunity/Affirmative Action institution.