Administrative Assistant II, Education Center Operations

TrulyHired; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Educational Service Center of Central Ohio is seeking an Administrative Assistant 2 to provide confidential secretarial support and essential administrative services for the Center. You will organize files, manage calendars, handle calls and visitors, and help with grant-related duties under supervision.

Responsibilities include data processing, reporting, and maintaining office procedures while upholding privacy and board policies. Strong communication and organizational skills are required.

Qualifications

• High school diploma and satisfactory pre-employment skill test score.
• Post-secondary secretarial or office management training is desirable.
• Meets all mandated health requirements.
• Documentation of a clear criminal record.
• Complies with drug-free workplace rules and board policies.
• Strong organizational, planning, and project management skills.
• Proficient in oral and written communication skills.
• Ability to compute mathematical data accurately.
• Multitasking ability and strong diplomacy skills.
• Proficient in data entry, spelling, proofreading, and correct grammar.
• Proficient in the use of office and management information software.
• Congenial telephone etiquette and experience operating a multi-line system.

Responsibilities

• Perform administrative support duties that facilitate effective Center operations. Use independent judgment and take the initiative to perform tasks independently. Identify and implement procedures that improve productivity.
• Support Admininstrative Assistant 1 with duties as necessary.
• Organize and maintain a functional filing system that ensures the safe retention and efficient retrieval of office records.
• Uphold board policies and follow administrative guidelines and procedures.
• Promote a favorable image of the service center. Support community/school partnerships that enhance the service center's operational effectiveness.
• Respect personal privacy. Maintain the confidentiality of privileged information.
• Answer the telephone. Direct calls based on the nature of the inquiry. Take/deliver messages. Manage calls efficiently to keep telephone lines open.
• Maintain an office calendar. Schedule appointments as directed.
• Acknowledge visitors. Determine the reason for their visit. Answer questions. Verify appointments. Direct visitors to the appropriate person or office.
• Keep current with program, policy, and procedure changes. Refer inquiries requiring policy interpretation to administrators.
• Use a computer to prepare and process information (e.g., input, compile, tabulate, post, store, retrieve, scan, modify, print, etc.).
• Verify the accuracy of database information as directed.
• Compose and type routine correspondence, memos, notes, forms, etc.
• Collect, compile, edit, and type statistical data and reports as directed.
• Use photocopying, duplicating equipment, and computer printers to produce documents.
• Fix minor equipment malfunctions and contact appropriate staff to schedule repairs as needed.
• Process mail and faxes (i.e., incoming, outgoing, and interoffice).
• Type, duplicate, assemble, and process routine and special mailings.
• Help gather information and type grant/foundation proposals as directed.
• Assist with committee assignments and/or special projects as directed.
• Maintain forms related to administrative guidelines/procedures and program functions.
• Keep files and supplies properly stored to maintain an orderly office.
• Follow the records retention and disposal schedule adopted by the board.
• Take precautions to ensure staff/student safety. Watch for behavior that may indicate a problem. Work with staff to eliminate unacceptable behavior.
• Report evidence of suspected child abuse and neglect as required by law.
• Keep current with advances in office technology. Update office procedures.
• Cross-trains with other support staff as directed. Offer assistance when needed.
• Participate in staff meetings and professional growth opportunities as directed.
• Accept personal responsibility for decisions and conduct.
• Wear appropriate work attire and maintain a professional demeanor.
• Strive to develop rapport and be a positive role model for others.
• Perform other specific job-related duties as directed.
• Support Center with new grant administrative duties

Skills

Organizational skills

Communication skills

Data entry

Time management

Multitasking

Diplomacy

Office software

Telephone etiquette

Education

High school diploma

Secretarial/office management training (desirable)

Tools

Office IT systems

Job description

Educational Service Center of Central Ohio is seeking an Administrative Assistant 2 to provide confidential secretarial support and essential administrative services for the Center. You will organize files, manage calendars, handle calls and visitors, and help with grant-related duties under supervision.

Responsibilities include data processing, reporting, and maintaining office procedures while upholding privacy and board policies. Strong communication and organizational skills are required.