Administrative Assistant II — Billing & Mail Ops

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 30,000 - 44,000; Full time

Job summary

Department of State Health Services in Austin, TX seeks an Administrative Assistant II to manage phone lines, mail distribution, and billing support. You will maintain package logs, assist with document scanning to OnBase, and verify remittance lists for new applications.

The role requires proficiency in Microsoft Office and the ability to lift up to 15 pounds. Work is in the Radiation Section with responsibilities to support disaster response and COOP readiness.

Qualifications

• Experience answering phone lines
• Experience using Microsoft Office
• Ability to sit for prolonged periods and lift up to 15 pounds

Responsibilities

• Manage incoming phone lines and address customer inquiries concerning mail and general administrative operations.
• Coordinate, sort and distribute incoming mail, overnight and priority mail for the Radiation Section.
• Maintain tracking logs for overnight packages and resolve issues regarding lost or misplaced mail.
• Assist the billing team with file preparation, scanning and uploading documents to OnBase, and remittance list verification for new applications.
• Approve online payments and upload to OnBase.
• Support the billing manager with projects using VERSA, Excel and Word.
• Perform general office tasks such as preparing files and making copies of checks.

Skills

Phone handling

Customer inquiries

Verbal/written communication

Regulatory knowledge

Tools

Microsoft Office

OnBase

VERSA

Excel

Word

Job description

Department of State Health Services in Austin, TX seeks an Administrative Assistant II to manage phone lines, mail distribution, and billing support. You will maintain package logs, assist with document scanning to OnBase, and verify remittance lists for new applications.

The role requires proficiency in Microsoft Office and the ability to lift up to 15 pounds. Work is in the Radiation Section with responsibilities to support disaster response and COOP readiness.