Administrative Assistant II - Academic Affairs

The Chronicle Of Higher Education, Inc.; Lorman (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Administrative Assistant II in the Office of Academic Affairs to provide comprehensive administrative support and help manage daily operations. This role requires strong organizational skills and discretion.

You will coordinate calendars, arrange travel, support events such as Commencement and Faculty/Staff Institute, and prepare professional correspondence while maintaining records and ensuring FERPA compliance.

Qualifications

• Associate’s degree in Business Administration, Office Administration, Education, or related field; Bachelor’s degree preferred.
• Minimum of three years of progressively responsible clerical, secretarial, or administrative support experience, including at least two years at Administrative Assistant I.
• Equivalent combination of education and relevant experience will be considered.
• Knowledge of standard office practices, records management, and professional communication protocols.
• Ability to communicate effectively and maintain confidentiality in a professional environment.

Responsibilities

• Provide comprehensive administrative and operational support for the Office of Academic Affairs.
• Manage front desk, calendars, appointments, meetings, and travel arrangements.
• Plan, coordinate, and execute academic and institutional events, including Commencement and Faculty/Staff Institute.
• Draft, review, and distribute official correspondence and newsletters; route communications by urgency.
• Maintain physical and electronic records in line with policies and retention requirements.
• Update website content and online communications for the Office of Academic Affairs.
• Handle confidential information with discretion and FERPA compliance.
• Perform other related duties as assigned.
• Support ongoing office operations as needed.

Skills

Effective communication

Organization & prioritization

Confidentiality & discretion

Independent & collaborative work

Time management

Education

Associate degree in Business Administration

Bachelor's degree preferred

Tools

Microsoft Office Suite

Calendar management

Records management

Job description

Job Title

Administrative Assistant II - Academic Affairs

Essential Job Functions

• Provides comprehensive administrative and operational supportfor the Office of Academic Affairs.
• Serves as front desk receptionist; manages calendars; schedulesappointments; coordinates meetings; and arranges travel, includingpreparing travel documentation and reimbursement materials.
• Assists with the planning, coordination, and execution ofacademic and institutional events, including Commencement andFaculty/Staff Institute, and provides logistical support asneeded.
• Drafts, reviews, and distributes official correspondence,including emails, newsletters, announcements, and memoranda;prioritizes and routes incoming communications based on urgency andrelevance.
• Maintains accurate physical and electronic records, files, anddocumentation in accordance with university policies and retentionrequirements.
• Updates and maintains website content and online communicationsfor the Office of Academic Affairs.
• Handles sensitive information with discretion and maintainsconfidentiality in accordance with institutional and legalstandards.
• Performs other related duties as assigned.
• Other related duties, as assigned.

Qualifications

Education

Associate’s degree from an accredited institution in BusinessAdministration, Office Administration, Education, or a relatedfield; Bachelor’s degree preferred.

Experience

Minimum of three (3) years of progressively responsible clerical,secretarial, or administrative support experience, including atleast two (2) years at a level comparable to an AdministrativeAssistant I.

An equivalent combination of education and relevant experience will be considered.

Knowledge Skills and Abilities

• Knowledge of standard office practices, administrativeprocedures, and professional communication protocols in a highereducation or professional environment.
• Knowledge of records management, document retention, andconfidentiality requirements, including FERPA and institutionalpolicies.
• Skill in using Microsoft Office (Word, Excel, Outlook,PowerPoint) and general office technology to prepare documents,manage calendars, and maintain records.
• Skill in organizing work, prioritizing tasks, and managingmultiple responsibilities in a fast-paced office environment.
• Skill in preparing, editing, and proofreading professionalcorrespondence and communications.
• Ability to communicate effectively and professionally withfaculty, staff, students, and the public.
• Ability to maintain confidentiality and handle sensitiveinformation with discretion and sound judgment.
• Ability to work independently and collaboratively, meetdeadlines, and adapt to changing priorities.