Academic Operations Coordinator

University-of-Louisiana-At-Monroe; Breard (LA); On-site; USD 38,000 - 46,000; Full time

Job summary

University of Louisiana at Monroe seeks an organized administrative professional to manage document workflows, support Academic Affairs duties, and maintain web content. You will assist with faculty processes, committee activities, and travel logistics, while handling reception and general inquiries.

Strong communication and confidentiality are essential. Experience in higher education and proficiency in Word, Excel, Teams, OneDrive, and Outlook are preferred; apply with a professional demeanor

Qualifications

• Bachelor's degree expected; other degrees may be considered with demonstrated administrative experience.
• Experience in a higher education environment is preferred.
• Demonstrated ability to work effectively with faculty, staff, students, and individuals from diverse backgrounds.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks and meet deadlines.
• Exceptional verbal, written, and interpersonal communication skills; commitment to confidentiality and professionalism.

Responsibilities

• Manage the workflow of documents and requests including routing and ensuring completion.
• Provide Academic Affairs support for responsibilities such as the Faculty Activities Database and roster accuracy.
• Monitor and maintain up-to-date Academic Affairs related web content.
• Coordinate and support significant faculty-related processes (Professorships/Chairs, Tenure and Promotion, evaluation systems).
• Manage processes around Faculty and Staff Committees, including minutes requiring Provost/VPAA approval.
• Assist with routine travel documents and office coverage including reception and email handling.
• Coordinate meetings, events, room reservations, and logistical arrangements.

Skills

Organizational skills

Time-management

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

Bachelor's degree expected

Experience in higher education preferred

Tools

Microsoft Word

Excel

Teams

OneDrive

Outlook

Job description

• Manage the workflow of documents and requests including login and logout of documents, appropriate routing of documents/items, resolving questions and missingitems prior to distribution, and ensuring completion of the workflow documents
• Work within university systems to provide Academic Affairs support for responsibilities such as the Faculty Activities Database, Faculty/Staff accuracy on the Web and Rosters, ListServ rosters, absence requests for University-sponsored events, Indirect Cost reporting and distribution, etc.
• Monitor and maintain up-to-date Academic Affairs related webcontent.
• Coordinate and provide support for significant faculty-related processes such as Professorships/Chairs, Tenure and Promotion, ULM Evaluation System, Awards of Excellence, etc.
• Manage processes around Faculty and Staff Committees such as ensuring web/Teams pages are up-to-date, communications as needed, collection and processing of year-end reports, and processing of minutes that need Provost/VPAA approval.
• Serve as responsible person for property control requirements fort the Office of Academic Affairs as well as coordinate and review property control reporting for other AA units.
• Assist with routine travel documents not related to Provost&VPAA or Associate VPAA travel.
• Providing coverage for the main phone line, reception desk, and general office email account to ensure effective communication and customer service as needed.
• Coordinating meetings, special events, room reservations, office set-ups, and related logistical arrangements.

• Assist with special projects and other duties as assigned.

• Bachelor's degree expected. Other degrees, combined with demonstrated evidence of administrative experience, or significant years of senior leadership administrative experience, may be considered.
• Experience in a higher education environment ispreferred.
• Demonstrated ability to work effectively with faculty, staff, students, and individuals from diverse backgrounds.
• Strong organizational and time-management skills with the ability to prioritize multiple tasks and meet deadlines.

• Exceptional verbal, written, and interpersonal communication skills. Commitment to confidentiality and professionalism in all aspects of the position.
• Professional appearance, manner and demeanor.
• Proficiency in Microsoft Word, Excel, Teams, OneDrive, and Outlook, with the ability and willingness to learn new software systems and adapt to evolving technologies and processes.
• Ability to work independently, with minimalsupervisionwhile1rn1intainingaccuracyand efficiency.
• Demonstrated teamwork skills and a willingness to assist colleagues and contribute to success of the Office of Academic Affairs.