Job Descriptions:
Job Title: Administrative Assistant II
Duration: 6 months with the possibility of an extension
Hours: Monday – Friday, 08:00 A.M. – 04:30 P.M.
Location: 2034 Hamilton Pl Blvd Ste 300, Chattanooga, TN 37421, United States
Salary: $17.00/Hour on W2 without benefits
Classification Summary
- Incumbents in this classification are responsible for performing the duties of the Administrative Assistant II, creating and maintaining confidential department, processing work orders, Duties include collecting information from supervisor or department staff to be organized and distributed. Work is performed with moderate supervision.
- The Administrative Assistant II is the second level of a four-level administrative support series.
Essential Functions
(The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.)
- Performs various routine clerical duties utilizing standard office equipment to include screening incoming calls; taking and transmitting messages; maintaining calendars; keyboarding information into databases; making photocopies; performing data entry; faxing documents; typing; requisitioning supplies and word processing.
- Responds to requests for information from the general public; answers routine questions; directs callers to appropriate internal departments, and/or external organizations.
- Enters information into applicable databases and/or other computerized systems to collect and maintain records and information in assigned areas of responsibility.
- Organizes and maintains files including creating and maintaining confidential department/employee files; files documents alphabetically, numerically or by other prescribed methods.
- Processes, receives, sorts and distributes a variety of correspondence, notices, website requests; reservations, time sheets, invoices, fees, citations, work orders, reports, service requests, travel vouchers, materials, deliveries, mail, and/or other applicable items.
- Composes a variety of routine and/or specialized correspondence, reports, documents, brochures, posters, contracts, easements, applications, forms, permits, memos, and/or other applicable materials; verifies and edits grammatical composition.
- Processes incoming and outgoing purchase orders, vouchers, agreements, contracts, permits, payments, cash receipts and disbursements, and/or other related items.
- Prepares a variety of reports that summarize operational activities, permitting activities, collection activities, financial transactions, and/or other applicable items.
- Coordinates and prepares for meetings and/or special events which includes preparing meeting agendas; scheduling; preparing and disseminating invitations; coordinating and assembling applicable materials; setting up rooms; may take, transcribe and disseminate meeting minutes; ordering meals and snacks; receiving attendance confirmations and/or performing other related activities.
- Monitors and restocks office supplies and materials; initiates the replenishment of applicable inventory and supplies; follows up on orders and deliveries.
- Assists with coordinating department activities such as tracking work and change orders, reporting building maintenance issues, dispatching crews to areas requiring service, relaying communications, researching and locating standard or routine information and providing related support.
- Participates in special projects and/or other activities in support of efficient and effective department operations.
- May manage travel forms, requisitions, p-cards, and expense reports for each investigator for both units. May be required to use, carry, and answer their cell phone as determined by their job duties and the department head.
- Must meet regular attendance requirements.
- Must be able to maintain good interpersonal relationships with staff, co-workers, managers, and citizens.
- Must accomplish the essential functions of the job, with or without reasonable accommodation, in a timely manner.
- Performs other duties as assigned.
Department Specific Duties
- APCB: Will perform customer service and administrative duties, including answering phones, accepting payments, issuing burn permits, filing, entering data, incoming and outgoing mail, and other duties.
- High School Diploma or GED and at least one (1) year of responsible office support experience utilizing current office technologies and software; or equivalent experience/training sufficient to successfully perform the essential functions of the job.
Licensing and Certifications
Knowledge and Skills
- Knowledge of customer service principles; English language, grammar and punctuation; modern office procedures, methods and equipment; meeting and/or special event scheduling techniques; basic report preparation techniques; record keeping principles; keyboarding techniques and filing principles and practices.
- Skill in using computers and related software applications; providing customer service; filing; composing a variety of business correspondence; scheduling and coordinating special events and meetings; keyboarding; using modern office equipment; processing financial documents; preparing and proofreading a variety of routine reports and/or documents; maintaining confidentiality; maintaining records and files and communication and interpersonal skills as applied to interaction with coworkers, supervisor, and the general public, sufficient to exchange or convey information and to receive work direction.
Physical Demands
- Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing, and repetitive motions.
- Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time for Light Work.