Administrative Assistant II

Central Piedmont Community College; Charlotte (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Central Piedmont Community College is seeking a skilled administrative professional to perform a variety of standard to moderately complex tasks in support of the department's daily operations. Responsibilities include front-desk duties, file maintenance, data entry, and coordinating office activities.

The role requires a High School diploma or GED with vocational or business training and at least two years of office experience, plus intermediate Microsoft Office skills for word processing,

Qualifications

• High School diploma or GED with vocational or business training beyond high school.
• Microsoft Office skills including word processing, spreadsheets, databases and graphics.
• At least 2 years of office experience.

Responsibilities

• Answers phone, screens visitors, provides information and handles inquiries.
• Maintains unit files and computerized databases.
• Assists with budgeting by maintaining spreadsheets and information for requests.
• Processes P-Cards, requisitions, orders and invoices with policy compliance.
• Monitors inventory and orders supplies.
• Drafts correspondence and memos; proofs manuals and other materials.
• Responds to complex inquiries and serves staff as informational resource.
• Calculates instructor load and creates contracts; coordinates payments.
• Performs data entry into college systems and maintains files.
• Schedules calendars, makes travel arrangements, coordinates meetings, processes time sheets.
• Provides clerical support for committees and projects.
• Other duties as assigned.

Skills

Office procedures

Computer applications

Proofreading

Customer service

Diversity awareness

Education

High School diploma or GED

Vocational or business training

Tools

Microsoft Office Suite

Job description

Performs a variety of standard to moderately complex administrative and secretarial tasks, including greeting and receiving visitors and calls, monitoring inventory, maintaining spreadsheets, typing, filing and purchasing in support of Department’s daily operations.

1. Answers phone and screens visitors; provides detailed information regarding services and explains procedures; provides advice; refers call to appropriate person if more information is needed; takes messages; responds to the more difficult inquiries and requests; serves as informational resource to staff.
2. Creates and updates unit’s files; purges inactive files; maintains unit’s computerized databases.
3. Assist in budget process by maintaining spreadsheets, monitoring budget, and compiling information for budget requests.
4. Reviews and processes P-Cards, requisitions orders and invoices; ensures that content is accurate and conforms to current policy.
5. Monitors inventory and supplies; orders supplies.
6. Drafts a variety of correspondence and memos for supervisor’s approval; types and proofreads manuals, books, and other materials; creates forms for Department use.
7. Responds to complex inquiries and requests; serves as informational resource to staff.
8. Calculates instructor load and creates contracts; coordinates payments; researches and resolves discrepancies.
9. Receives data and checks for accuracy; enters into various college systems; creates, updates, and maintains files and databases.
10. Performs a variety of administrative tasks including scheduling and maintaining calendar, making travel arrangements, scheduling, and coordinating meetings, and processing time sheets and attendance reports.
11. Provides clerical support for committees, special projects, and task forces.
12. Other duties as assigned.

Requires High School diploma or GED and vocational or business training beyond high school, intermediate Microsoft Office skills to include word processing, spreadsheets, databases and graphics and 2 years of office experience.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Knowledge of standard office procedures and equipment
• Knowledge of computer and office applications
• Writing and proofreading skills
• Strong customer service/communication skills
• Ability to work with the public and with individuals from diverse backgrounds.

Working Conditions:

Typical office environment; infrequently lifting and carrying items up to 10 lbs.; infrequently twisting or bending at the waist or reaching overhead; infrequently traveling between buildings on campus or to other campuses; frequently listening to and talking with students, faculty and other staff members either in person or by telephone; frequently sitting at a desk or workstation using a computer display, keyboard, and mouse.