Administrative Assistant II

Fairfax County; Annandale (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Fairfax County Health Department seeks an Administrative Assistant II to support its Health Services Clinical Team. The successful candidate will process client registrations, manage communication effectively, and perform various administrative tasks. Ideal candidates will possess strong communication skills and ability to work independently in a busy environment. A commitment to promoting public health in a diverse community is essential.

Qualifications

• At least one year of experience providing administrative support.
• Basic skills in Microsoft Office applications required.
• Ability to handle multiple tasks simultaneously.

Responsibilities

• Greet and register clients at clinics.
• Provide day-to-day administrative support.
• Accurately enter data into databases.

Skills

Verbal communication

Written communication

Attention to detail

Interpersonal skills

Education

High school graduation

Tools

Microsoft Word

Microsoft Office Suite

Job description

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

The Health Department is seeking a dynamic, highly motivated individual to become a member of our Health Services Clinical Team. Working with an administrative team, this position processes clients into various health clinics based on services provided and requested. Must be able to resolve problems quickly and efficiently, maintain excellent working relationships, possess excellent verbal and written communication skills, attention to detail, manage time sensitive tasks and have the ability to work independently. Under supervision, the Administrative Assistant II provides day to day administrative support to the assigned District Clinic Office. This position will greet and register clients, promptly answers incoming telephone calls, and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties.

Note:The assigned functional areas of the position include general administrative support, office administration, receptionist/public contact, and/or information systems/software.(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Knowledge
Knowledge of a variety of standard office procedures;
Knowledge of specific unit terminology;
Knowledge of work done in related departments.
Communication
Ability to read and comprehend relevant documents.
Information Abilities
Ability to process and integrate simple data.
Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external
and internal contacts.
Word Processing/Typing
Basic skills in the use of Microsoft Word.
PC Skills
Basic skills in the use of applicable Microsoft software.MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent tohigh school graduation and one year of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:

• Valid driver's license
• Cardiopulmonary Resuscitation - CPR (Required within 60 days)
• AED (Required within 60 days)

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, a driving record check, and sanction screening to the satisfaction of the employer.

Additional Work Schedule Requirements: Flexible dependent on department needs. May occasionally start as early as 7:00AM or work as late as 9:30PM based on the service demands and occasionally on weekends. May be assigned to work at various sites. Must provide own transportation.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)

PREFERRED QUALIFICATIONS:

• At least two years of experience providing administrative support in a high-volume health clinic or medical health care setting with ability to complete tasks with multiple interruptions.
• At least one year of experience with medical billing, database maintenance, filing systems and scheduling.
• Experience with Medicaid billing utilizing Medicaid Portal and Electronic Medical Record systems.
• At least one year of front-line customer service experience with excellent customer service skills with the ability to interact in a friendly, service-oriented, and professional manner with internal and external customers.
• Proficiency in the use of Microsoft Office Suite and other software applications.
• Experience effectively communicating with diverse bilingual/multi-lingual populations.
• High level of integrity and discretion in handling confidential information.
• Ability to work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills.
• Highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing.
• Ability to manage multiple tasks simultaneously.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift or carry up to 25 lbs. as required for the position. Uses hands to grasp, handle, or feel. Visual acuity is required to read data from paper and on a computer monitor or other electronic device; ability to operate keyboard driven equipment and computer and use of touchscreen. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Generally, works in an office environment yet may occasionally be required to perform job duties outside of the typical office setting. Ability to drive a motor vehicle. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY 703-222-7314. [e-mail] EEO/AA/TTY.

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