Administrative Assistant II

Iowa State University - Ivy College of Business; Ames (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Onsite childcare (Ames, Iowa)

Health and dental benefits

Retirement plans

Job summary

The Debbie and Jerry Ivy College of Business at Iowa State University is seeking an Administrative Assistant II to support the Departments of Supply Chain Management and Management & Entrepreneurship. This position is ideal for a highly organized, proactive professional who thrives in a fast-paced, customer-focused environment.

Reporting to two Department Chairs, the Administrative Assistant II provides executive-level administrative support and helps ensure the efficient day-to-day operations

Qualifications

• High school diploma or equivalent
• 3 years of related experience
• Strong organizational and communication skills
• Proficiency with Microsoft Office applications (Excel, Outlook, Word)
• Experience with Workday or similar enterprise systems preferred

Responsibilities

• Serve as executive-level administrative support for two departments
• Manage calendars, meetings, and departmental events
• Prepare reports and analyze enrollment data for planning and budgeting
• Provide guidance on university policies and administrative procedures
• Coordinate faculty recruitment, searches, and tenure activities
• Oversee student employees and staff leave
• Develop departmental communications and content for stakeholders
• Act as first point of contact for faculty, staff, students, and partners

Skills

Administrative support

Customer service

Organization

Communication

Education

High school diploma or equivalent

Tools

Excel

Outlook

Word

Workday

Job description

Required Minimum Qualifications

High school diploma or equivalent and 3 years of related experience

Position Title

Administrative Assistant II

Job Group

Professional & Scientific

Required Minimum Qualifications

High school diploma or equivalent and 3 years of related experience

Job Description

The Debbie and Jerry Ivy College of Business at Iowa State University is seeking an Administrative Assistant II to support the Departments of Supply Chain Management and Management & Entrepreneurship. This position is ideal for a highly organized, proactive professional who thrives in a fast-paced, customer-focused environment. Reporting to two Department Chairs, the Administrative Assistant II provides executive-level administrative support and helps ensure the efficient day-to-day operations of both departments. The successful candidate will serve as the primary point of contact for faculty, staff, students, alumni, and external partners, delivering exceptional customer service while managing multiple priorities with professionalism and discretion. The ideal candidate will possess strong organizational, communication, and interpersonal skills, a service-oriented mindset, and proficiency with Microsoft Office applications, particularly Excel, Outlook, and Word. Experience with Workday or similar enterprise systems is preferred, along with the ability to quickly learn new technologies.

Example of Duties

• Served as the primary administrative liaison for department leadership, coordinating operations, communications, and strategic initiatives.
• Managed calendars, meetings, and departmental events, including symposiums, advisory council meetings, and faculty meetings.
• Prepared reports and analyzed enrollment and course data to support departmental planning, budgeting, and decision-making.
• Provided guidance on university policies, budgets, HR matters, and administrative procedures to department leadership.
• Coordinated faculty recruitment, search processes, promotion and tenure activities, and maintained confidential personnel records.
• Oversaw hiring and supervision of student employees and tracked faculty and staff leave.
• Developed departmental communications, newsletters, website content, and correspondence for internal and external stakeholders.
• Served as the first point of contact for faculty, students, visitors, and campus partners, delivering professional customer service.
• Collaborated across departments to support academic programs, organizational goals, and continuous process improvement.

Preferred Qualifications

• Demonstrated ability to deliver exceptional customer service as the primary point of contact for internal and external stakeholders.
• Experience managing calendars, scheduling meetings, and coordinating departmental events and logistics.
• Proficiency with Microsoft Office applications, specifically Excel, Outlook, and Word.
• Demonstrated ability to independently manage responsibilities, prioritize competing tasks, and consistently meet deadlines.
• Experience working collaboratively across departments while demonstrating strong organizational skills, professionalism, and attention to detail.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Why Choose Iowa State University?

Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday, and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

If you have questions regarding this application process, please email [e-mail], or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type

Regular

Number Of Months Employed Per Year

12 Month Work Period

Time Type

Full time

Pay Grade

PS806

Original Posting Date

September 2, 2026

Posting Close Date

September 13, 2026

Job Requisition Number

R19863

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. [phone], email [e-mail].

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.