Administrative Assistant I — OPS Scheduling & Records

State of Florida; Pensacola (FL); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health, life, dental, vision insurance

Retirement plan options

Job summary

State of Florida in Pensacola seeks an Administrative Assistant I to support QSI operations. You will handle interview scheduling, record maintenance, data tracking, and coordination of QSI activities.

The role requires a high school diploma and 1–2 years of clerical experience; knowledge of APD systems is a plus. This OPS position emphasizes teamwork, accuracy, and timely reporting within APD offices.

Qualifications

• Requires high school diploma or equivalent; higher education preferred but not required.
• 1–2 years of professional administrative support/clerical experience.
• Attends multi-day QSI workshop.
• Promotes transparency and professional development within the team.

Responsibilities

• Schedule QSI interviews and audits; manage calendars and communications.
• Maintain QSI records and upload documents to CDMS/SharePoint.
• Compile regional productivity and workflow reports and track QSI activities.
• Process priority cases and support regional workstreams.

Skills

Interpersonal skills

Independent worker

Multitasking

Scheduling

Data entry

Communication

Planning and organizing

Education

High School Diploma

Associate or Bachelor’s degree preferred

Tools

APD intranet

Dashboard

CDMS

FLMMIS

SharePoint

Microsoft Office Suite (Outlook, Teams, Word, Excel)

Job description

State of Florida in Pensacola seeks an Administrative Assistant I to support QSI operations. You will handle interview scheduling, record maintenance, data tracking, and coordination of QSI activities.

The role requires a high school diploma and 1–2 years of clerical experience; knowledge of APD systems is a plus. This OPS position emphasizes teamwork, accuracy, and timely reporting within APD offices.