QSI Operations Admin Assistant - Drive Scheduling & Records

State of Florida; Fort Lauderdale (FL); On-site; USD 35,000 - 40,000; Part time

Benefits offered by this job

State Group Insurance coverage options

Retirement plan options

Job summary

The State of Florida’s Agency for Persons with Disabilities seeks an QSI Administrative Assistant ( OPS ) to provide administrative support across QSI operations. Responsibilities include interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.

The role requires thorough scheduling and records management skills, with frequent use of Outlook, CDMS, and SharePoint.

Qualifications

• Provides administrative support to QSI operations through interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.

Responsibilities

• Complete scheduling workflows for QSI interviews: Audit and verify consumer demographics via FLMMIS queries, handle telephonic and electronic communication, manage Outlook calendars, and develop interview itineraries.
• Coordinate with Waiver and Pre-Enrollment (PE) Units, and distribute scheduling confirmations, informational materials, and related correspondence.
• Manage and organize QSI records: Request missing documentation, track outstanding items, and maintain regional digital records by uploading completed QSI forms, field notes, and supporting materials into CDMS, SharePoint, or designated repositories.
• Track and report operations: Collaborate with QSI supervisors and QRC’s (QSI Regional Coordinators) to track regional QSI activities and statewide ad hoc assignments. Help compile weekly regional productivity and workflow reports, and log QSI case assignments and productivity metrics on the master tracker.
• Collaborate and process priority cases: Work with regional workstreams and units to expedite Priority 1 case processing. Participate in regional processes to review, identify, and track individuals designated as” Ineligible for QSI

Skills

Scheduling

Data tracking

Record maintenance

Reporting

Calendar management

Communication

Tools

Outlook

CDMS

SharePoint

Job description

The State of Florida’s Agency for Persons with Disabilities seeks an QSI Administrative Assistant ( OPS ) to provide administrative support across QSI operations. Responsibilities include interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.

The role requires thorough scheduling and records management skills, with frequent use of Outlook, CDMS, and SharePoint.