QSI ADMINISTRATIVE ASSISTANT - OPS - 67940027

State of Florida; Gainesville (FL); On-site; USD 35,000 - 40,000; Part time

Job summary

Agency for Persons with Disabilities (APD) in Florida seeks a QSI Administrative Assistant - OPS to provide essential administrative support for QSI operations, including interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.

This OPS position requires in-office presence and reports to the APD office serving the designated area. The role offers state employment benefits and a salary range shown below.

Qualifications

• Administrative support experience is required.
• Ability to schedule interviews, track data, and generate reports.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide administrative support to QSI operations, including interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.
• Complete scheduling workflows for QSI interviews and verify consumer demographics via FLMMIS queries; manage Outlook calendars and distribute materials.
• Organize QSI records in CDMS, SharePoint, or designated repositories; request missing documentation and maintain regional digital records.
• Track regional QSI activities and statewide ad hoc assignments; compile weekly productivity and workflow reports and log case productivity.
• Collaborate with regional units to expedite Priority 1 case processing and participate in regional processes to identify ineligible individuals.

Tools

CDMS

SharePoint

Job description

QSI ADMINISTRATIVE ASSISTANT - OPS - 67940027

Date: Sep 1, 2026

The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

Agency: Agency for Persons with Disabilities

Working Title: QSI ADMINISTRATIVE ASSISTANT - OPS - 67940027

Pay Plan: Temp

Position Number:67940027

Salary: $34,759.92 to $39,804.18 Annually

POSITION: QSI ADMINISTRATIVE ASSISTANT - Other Personal Services (OPS)

WORKING TITLE: QSI ADMINISTRATIVE ASSISTANT – OPS

POSITION NUMBER: 67940027

OPEN COMPETITIVE OPPORTUNITY

This posting may close before the posted closing date.

This position is not a Telework position and is required to report to the APD office in the area it serves.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for eligible employees features a highly competitive set of employee benefits, including:

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, (For more information, please click www.myfrs.com ).

The Agency seeks team members who demonstrate the qualities of being humble, hungry, and smart and lead others to embody the same. This entails lacking excessive ego, sharing credit, being self-motivated, and exercising good judgment and intuition regarding the subtleties of group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

*Responses to the qualifying questions are required and must be verifiable based on your submitted application, and “see resume” will not be considered an acceptable response.

Salary Range

$34,759.92 - $39,804.18 Annually $1,336.92 - $1,530.93 Bi-weekly

Position Summary

Provides administrative support to QSI operations through interview scheduling, case record maintenance, data tracking, reporting, and coordination of QSI activities.

The Work You Will Do

Complete scheduling workflows for QSI interviews: Audit and verify consumer demographics via FLMMIS queries, handle telephonic and electronic communication, manage Outlook calendars, and develop interview itineraries. Coordinate with Waiver and Pre-Enrollment (PE) Units, and distribute scheduling confirmations, informational materials, and related correspondence.

Manage and organize QSI records: Request missing documentation, track outstanding items, and maintain regional digital records by uploading completed QSI forms, field notes, and supporting materials into Client Data Management System (CDMS), SharePoint, or designated repositories.

Track and report operations: Collaborate with QSI supervisors and QRC’s (QSI Regional Coordinators) to track regional QSI activities and statewide ad hoc assignments. Help compile weekly regional productivity and workflow reports, and log QSI case assignments and productivity metrics on the master tracker.

Collaborate and process priority cases: Work with regional workstreams and units to expedite Priority 1 case processing. Participate in regional processes to review, identify, and track individuals designated as” Ineligible for QSI