Administrative Assistant I, NFP

Marquette University Clg-Nurse

Wisconsin

Hybrid

USD 21,000 - 28,000

Part time

14 days+

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Job summary

Marquette University seeks an Administrative Assistant I, NFP in the College of Nursing to handle general office duties and support the Boland Institute for NFP. The role focuses on customer service, calendar management, and document processing in a collaborative environment.

Responsibilities include invoicing, meeting coordination, and record maintenance across MS Office tools, with emphasis on confidentiality and efficient teamwork in a Jesuit-inspired setting.

Qualifications

Demonstrated ability to work in a team environment.
Excellent customer service, flexibility, prioritization, and organizational skills.
Intermediate knowledge of Microsoft Word, Excel, Outlook Teams, and other MS products.

Responsibilities

Provide a welcoming environment for students, professionals and others via email, telephone and in person (customer service).
Process applications and invoices and communicate with students, faculty, staff and others via phone, email, online, in-person– responding to questions related to services, scheduling, invoices, or general information.
Maintain tracking systems to anticipate and meet billing and contract payment deadlines.
Check and respond to emails at least 3 times per week and respond within 2 business days.
Answer incoming calls and route to appropriate staff or voicemails.
Attend all staff meetings and take minutes.
Support and assist with management of couple’s files in Titanium (online clinical setting).
Support and assist with management of couples using D2L and the mHealth app.
Support Spanish programs directed by the Coordinator of Outreach for the Institute.
Support Certification programs as needed by the Manager, Certification Programs, and the Assistant Director, Clinical Education for NFP.
General record maintenance with MS Word, Teams, OneDrive, SharePoint, Adobe Creative Cloud.
Assist with project design app and data entry; prepare outreach materials and staff event support.

Skills

Customer service

Teamwork

Organizational skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Education

Associate degree or technical school

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

SharePoint

Job description

If Limited Term (End Date of Assignment, Project, or Grant)

If Limited Term (End Date of Assignment, Project, or Grant) 06/30/2027

Position Type

Position Type Staff

Job Family

Job Family Operations and Administrative Services

# Hours Per Week

# Hours Per Week 16

Position Overview

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

The Administrative Assistant I, NFP performs general administrative duties assigned based on departmental needs. Supports academic or administrative offices by answering phone calls, directing appropriate responses and managing calendars and meeting schedules. Greets visitors and maintains knowledge of activities specific to events at the Boland Institute for NFP .

Duties and Responsibilities

Provide a welcoming environment for students, professionals and others via email, telephone and in person (customer service).
Process applications and invoices and communicate with students, faculty, staff and others via phone, email, online, in-person– responding to questions related to services, scheduling, invoices, or general information.
Maintain tracking systems to anticipate and meet billing and contract payment deadlines.
Check and process emails at least 3 times per week and respond to emails within 2 business days unless the University is on the gift of time or the employee is on vacation (an away message is expected in the outgoing email).
Answer incoming calls, transfer calls to individual staff members voicemails when indicated or forward callers to appropriate offices
Attend all staff meetings and take minutes.
Check-in with Director 2-3 times a week via Teams or phone.
Support and assist with management of couple’s files in Titanium an online clinical setting where couples appointments and files are managed.
Support and assist with management of couples using D2L and the mHealth app.
Support Spanish programs directed by the Coordinator of Outreach for the Institute.
Support and assist with Certification programs as needed by the Manager, Certification Programs, and the Assistant Director, Clinical Education for NFP .
General record maintenance to support staff including working with MS Word Teams library, OneDrive, SharePoint, Adobe Creative Cloud.
Other responsibilities
- Support the MarquetteNFP TMPro design app project as needed.
- Prioritize and assist with staff requests (copying, miscellaneous data entry, etc.);prepare and/or proof reports, correspondence and other documents using application software including Microsoft Word documents.
- Use Excel, and Power Point (as needed); prepare outreach materials and supplies for staff and/or events, assist with promotion and assist staff facilitating the event. On occasion may be asked to attend/staff outreach events during work hours (i.e., Annual Research Summit)

Required Knowledge, Skills and Abilities

Demonstrated ability to work in a team environment.

Must possess excellent customer service skills, flexibility, prioritization, and organizational skills.

Ability to organize and maintain manual and electronic filing systems.

Intermediate knowledge of Microsoft Word, Excel, Outlook Teams, and other MS products

Ability to access created networked files.

Ability to maintain confidentiality related to academic FERPA regulations.

Preferred Knowledge, Skills and Abilities

Associate, vocational or tech school degree related to office or administrative assistant work;
Administrative assistant or customer service work experience in health care office setting;
Electronic record keeping experience including development and management of Excel spreadsheets.

Department

College of Nursing

Posting Date

Posting Date 08/27/2026

EOE Statement

It is the policy of Marquette University to provide equal employment opportunities ( EEO ) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

Required Documents