Administrative Assistant I, NFP

Marquette University; Milwaukee (WI); On-site; USD 25,000 - 33,000; Part time

Job summary

Marquette University in Milwaukee seeks an Administrative Assistant I (NFP) to provide a welcoming environment for students, faculty, and staff. The role handles applications, invoices, scheduling, and general information management, using Word, Excel, and PowerPoint as needed.

The position emphasizes strong customer service, confidentiality, and teamwork in a busy office supporting nursing programs and outreach initiatives.

Qualifications

• Demonstrated ability to work in a team environment.
• Excellent customer service, flexibility, prioritization and organization.
• Ability to organize and maintain filing systems (manual/electronic).
• Intermediate knowledge of MS Word, Excel, Outlook/Teams and MS products.

Responsibilities

• Provide a welcoming environment for students and staff via email, phone and in person.
• Process applications and invoices; communicate with stakeholders regarding services and information.
• Maintain tracking systems to meet billing deadlines and contract payments.
• Attend staff meetings and take minutes; coordinate with supervisors regularly.
• Support program administration and use MS Office tools to prepare documents and outreach materials.

Skills

Teamwork

Customer service

Organization

MS Word

Excel

PowerPoint

Outlook/Teams

Confidentiality

Education

Associate degree or related vocational/tech school

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

JOB REQUIREMENTS: Administrative Assistant I, NFP Posting Number: 201104857

Employment Status: Part Time

Job Family: Operations and Administrative Services

Position Overview

Be The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

Duties and Responsibilities

Duties and Responsibilities - Administrative assistant responsibilities - Provide a welcoming environment for students, professionals and others via email, telephone and in person (customer service).

• Process applications and invoices and communicate with students, faculty, staff and others via phone, email, online, in-person responding to questions related to services, scheduling, invoices, or general information.
• Maintain tracking systems to anticipate and meet billing and contract payment deadlines.
• Check and process emails at least 3 times per week and respond to emails within 2 business days unless the University is on the gift of time or the employee is on vacation (an away message is expected in the outgoing email).
• Answer incoming calls, transfer calls to individual staff members voicemails when indicated or forward callers to appropriate offices.
• Attend all staff meetings and take minutes.
• Check-in with Director 2-3 times a week via Teams or phone.
• Support and assist with management of couple's files in Titanium an online clinical setting where couples appointments and files are managed.
• Support and assist with management of couples using D2L and the mHealth app.
• Support Spanish programs directed by the Coordinator of Outreach for the Institute.
• Support and assist with Certification programs as needed by the Manager, Certification Programs, and the Assistant Director, Clinical Education for NFP.
• General record maintenance to support staff including working with MS Word Teams library, OneDrive, SharePoint, Adobe Creative Cloud.
• Other responsibilities - Support the MarquetteNFP TMPro design app project as needed.
• Prioritize and assist with staff requests (copying, miscellaneous data entry, etc.);prepare and/or proof reports, correspondence and other documents using application software including Microsoft Word documents.
• Use Excel, and Power Point (as needed); prepare outreach materials and supplies for staff and/or events, assist with promotion and assist staff facilitating the event.
• On occasion may be asked to attend/staff outreach events during work hours (i.e., Annual Research Summit) during work hours.

Required Knowledge, Skills and Abilities

• Demonstrated ability to work in a team environment.
• Must possess excellent customer service skills, flexibility, prioritization, and organizational skills.
• Ability to organize and maintain manual and electronic filing systems.
• Intermediate knowledge of Microsoft Word, Excel, Outlook Teams, and other MS products.
• Ability to access created networked files.
• Ability to maintain confidentiality Related To Academic FERPA Regulations.

Preferred Knowledge, Skills And Abilities

• Associate, vocational or tech school degree related to office or administrative assistant work.
• Administrative assistant or customer service work experience in health care office setting.
• Electronic record keeping experience including development and management of Excel spreadsheets.

Department: College of Nursing

Posting Date: 08/27/2026

It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.