Administrative Assistant I/II - 4-Day Week, Growth Path

TANK (Transit Authority of Northern Kentucky); Eureka (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Coverage

Transit Passes

Paid Time Off

Retirement Plan

Employee Assistance Program

Job summary

Humboldt Transit Authority is seeking an Administrative Assistant I/II to handle administrative and customer support duties, including responding to inquiries, processing payments, and assisting in operational coordination. The role involves coordinating daily transit operations, driver assignments, schedule changes, and service disruptions while preparing routine reports.

Advancement from Administrative Assistant I to II is possible based on performance, training, and assessment requirements.

Qualifications

• Modern office practices and software knowledge.
• Strong oral and written communication, business English.
• Commitment to safety and customer service excellence.

Responsibilities

• Serve as first contact for external customers via phone or in person.
• Prepare, compile and maintain operational data and reports.
• Type and proofread general documents, agendas and memos.
• Coordinate and monitor daily transit operations and driver assignments.
• Communicate with drivers about schedules, detours and service changes.
• Monitor delays and service disruptions and assist with adjustments.

Skills

Office practices

Communication skills

Customer service

Safety practices

Office software

Tools

Office software

Job description

Humboldt Transit Authority is seeking an Administrative Assistant I/II to handle administrative and customer support duties, including responding to inquiries, processing payments, and assisting in operational coordination. The role involves coordinating daily transit operations, driver assignments, schedule changes, and service disruptions while preparing routine reports.

Advancement from Administrative Assistant I to II is possible based on performance, training, and assessment requirements.