Administrative Assistant I

Aqua America, Inc.; Sharon (Mercer County); On-site; USD 36,000 - 48,000; Full time

Job summary

Aqua America, Inc. in Sharon, PA is seeking an Administrative Assistant to support field and office operations. The role reports to the Field Supervisor and coordinates administrative workflows across multiple departments.

The ideal candidate has at least two years of administrative experience, proficiency in Microsoft Office and SAP, and strong communication and organizational skills to handle busy, multi-project environments.

Qualifications

• High School Diploma or GED; college coursework is a plus.
• At least 2 years of professional experience in administrative functions.

Responsibilities

• Perform administrative activities using multiple applications, including Microsoft Office and SAP.
• Organize and maintain departmental files and records, including project documentation.
• Complete monthly credit card statements for employees and compile departmental budget data for standard and special reports.
• Prepare and process monthly invoices, track payment status, and coordinate with Accounts Payable.
• Generate Purchase Orders for construction and engineering contracts and manage all departmental invoice processing.
• Coordinate service and work orders with field employees, tracking inventory and compliance data via SAP.
• Track and report on valves exercised, meters replaced, hydrants inspected, and main breaks completed.
• Act as Telephone Operator/Receptionist for inbound calls and in‑office deliveries, providing accurate information and resolving issues.
• Coordinate mail delivery, prepare correspondence, and assist customers with billing and service questions.
• Maintain confidentiality of customer and employee information and perform any other duties as assigned.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Adaptability

Organization

Professionalism

Education

High School Diploma or GED

College coursework

Tools

Microsoft Office

SAP

Job description

Job Summary

Administrative Assistant – Sharon, PA

Aqua, a division of Essential Utilities, is seeking a qualified Administrative Assistant to support field and office operations in the Sharon area. The role reports to the assigned Field Supervisor and will oversee and manage administrative workflows across multiple departments.

Responsibilities

• Perform a variety of administrative activities using multiple applications, including Microsoft Office and SAP.
• Organize and maintain departmental files and records, including project documentation.
• Complete monthly credit card statements for employees and compile departmental budget data for standard and special reports.
• Prepare and process monthly invoices, track payment status, and coordinate with the internal Accounts Payable team.
• Generate Purchase Orders for construction and engineering contracts and manage all departmental invoice processing.
• Coordinate service and work orders with field employees, tracking inventory and compliance data via SAP.
• Track and report on valves exercised, meters replaced, hydrants inspected, and main breaks completed.
• Act as Telephone Operator/Receptionist for inbound calls and in‑office deliveries, providing accurate information and resolving issues.
• Coordinate mail delivery, prepare correspondence, and assist customers with billing and service questions.
• Maintain confidentiality of customer and employee information and perform any other duties as assigned.

Qualifications

• High School Diploma or GED; college coursework is a plus.
• At least 2 years of professional experience in administrative functions.

Knowledge, Skills, and Abilities

• Technical aptitude and proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with SAP software is a plus.
• Excellent written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to work well under pressure and manage multiple projects simultaneously.
• Adaptability to changing priorities in a fast‑paced environment.
• Team player with effective multitasking in a collaborative setting.

Equal Employment Opportunity

Aqua, an Essential Utilities company, is an Equal Opportunity /affirmative action employer. We provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Aqua is committed to providing reasonable accommodations to individuals with disabilities. Calls for accommodation requests can be made at 1‑877‑271‑9012.