Administrative Assistant - Hospice Inpatient Unit

AuthoraCare Collective; Burlington (NC); On-site; USD 35,000 - 48,000; Full time

Job summary

AuthoraCare Collective seeks an Administrative Assistant for our Inpatient Program Unit in Burlington, NC. This full-time role supports IPU management, medical staff and nursing leadership with diversified administrative duties, including patient care staff scheduling and HR records.

You will assist with admission paperwork, coordinate with IT about EMR issues, and ensure accurate patient information in the EMR while processing admissions, transfers, and discharges in a timely manner.

Qualifications

• High school diploma or equivalent
• One year of office experience in a position using medical office skills
• Excellent telephone, computer, and customer service skills
• Knowledge of word processing software
• Knowledge of medical terminology strongly preferred
• Proficient in Microsoft programs (Word, Excel, PowerPoint, Outlook)
• Ability to type 55 wpm preferred
• Valid state-issued driver’s license required; must have own transportation

Responsibilities

• Schedule patient care staff, including PTO requests, in-services, meetings, seminars, etc.
• Manage attendance and HR records for IPU staff
• Coordinate PRN/agency staffing to fill day-to-day open shifts
• Maintain agency staffing records for finance, payroll and compliance
• Assist with admission paperwork
• Communicate EMR issues with IT and Clinical Informatics regarding EMR updates
• Ensure accurate patient information entered into EMR and timely notifications of admissions, deaths, transfers, and discharges

Skills

Telephone skills

Computer skills

Customer service

Word processing

Microsoft Office

Typing 55 wpm

Medical terminology

Driving license

Education

High school diploma

Medical office experience

Tools

EMR systems

Job description

• Employee Type Full Time

Description

In Search of a Rewarding Career?

AuthoraCare Collective is currently seeking an Administrative Assistant. This is a full-time position 7:30am - 6:00pm (10 hour days); Friday, Saturday and Sunday at our in-patient hospice facility (Hospice Home) in Burlington, NC.

Job Summary:

The Inpatient Administrative Assistant provides assistance to IPU management, medical staff, and other nursing leadership in the performance of diversified administrative duties. These duties also include support of the clinical staff.

Ensures scheduling all patient care staff, incorporating PTO requests, scheduled in-services, meetings, seminars, etc. IPU management in managing attendance and HR records for IPU staff. Consults with PRN/agency staffing resources to fill day-to-day open shifts as needed. Maintains agency staffing records for finance, payroll and compliance.

Assists with admission paperwork as needed. Communicates with IT and Clinical Informatics Specialist regarding EMR issues and updates. Ensures accurate patient information entered into EMR, submits timely electronic notifications of admissions, deaths, transfers, and discharges.

Requirements

Education and Experience :

• High school diploma or equivalent experience
• One year of office experience in a position using medical office skills
• Excellent telephone, computer, and customer service skills
• Knowledge of word processing software
• Knowledge of medical terminology strongly preferred
• Proficient in Microsoft programs (Word, Excel, PowerPoint, Outlook)
• Ability to type 55 wpm preferred
• Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.

Summary

Our Mission:

AuthoraCare Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit.

Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition. This is captured by our tagline: Your Story. Our Expert Care.