Administrative Assistant - Healthcare Office Support (OTP)

Comprehensive Treatment Centers; Lawrence (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Semi-Annual Bonus

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Vacation

Paid Sick Time

Work/Life Balance

Growth Opportunities

Job summary

Lawrence Comprehensive Treatment Center (CTC) in Lawrence, MA is hiring an Office Assistant to support clinic operations with administrative tasks including front desk, billing, and patient check-in. Full-time, Monday–Friday, 5:30 AM to 1:30 PM.

Requires a high school diploma and healthcare admin experience; HIPAA awareness and strong communication/organization skills are essential. The compensation is hourly with a semi-annual bonus and a benefits package including medical, dental, vision,

Qualifications

• High school diploma or equivalent required.
• Previous administrative experience in a healthcare setting.
• Comfortable working in an opioid treatment program (OTP) / recovery environment.
• Skilled in answering phones, greeting patients, and providing front-desk support.
• Experience with billing processes, patient check-in, and appointment scheduling.
• Proficient with computer systems, word processing, and basic data entry.
• Familiarity with office equipment and general clerical duties (scanning, faxing, filing).
• Strong organizational skills, attention to detail, and ability to multitask.
• Professional and courteous communication skills (in person, by phone, and in writing).
• Ability to maintain confidentiality and comply with HIPAA and 42 CFR Part 2 regulations.
• Dependable, team-oriented mindset with a focus on supporting clinical staff and patients.

Responsibilities

• Perform general administrative tasks assigned in accordance with the office procedures of the clinic.
• May include a combination of answering telephones, billing, typing or word processing, office machine operation, and filing.
• Operate the front desk duties during peak hours or when primary staff in unavailable.
• Sort, organize and maintain office records.
• Assist with new patient enrollments as necessary.
• Assist with various insurance/billing reports as necessary.
• May assist with patient drug testing procedures; and,
• Perform other duties as assigned.

Skills

Communication

Organization

Multitask

HIPAA compliance

Professional demeanor

Front desk support

Billing processes

Education

High school diploma or equivalent

Tools

Billing software

Word processing

Data entry

Job description

Lawrence Comprehensive Treatment Center (CTC) in Lawrence, MA is hiring an Office Assistant to support clinic operations with administrative tasks including front desk, billing, and patient check-in. Full-time, Monday–Friday, 5:30 AM to 1:30 PM.

Requires a high school diploma and healthcare admin experience; HIPAA awareness and strong communication/organization skills are essential. The compensation is hourly with a semi-annual bonus and a benefits package including medical, dental, vision,