Administrative Assistant — Front Desk & Community Impact

Tri--county-Child-and-Famil; Waterloo (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Hiring Bonus

401K

Paid Time Off

Student Loan Forgiveness Qualifying Em

Professional Development

Employee Assistance Program

Job summary

Tri-County Child & Family Development Council, Inc. in Waterloo, IA seeks an Administrative Assistant to be the welcoming first point of contact for families, visitors, and staff, handling front-office duties and general clerical support.

The role requires strong communication, confidentiality, and proficiency with Microsoft Office and Google Suites; a high school diploma or GED is required, with an associate degree preferred.

Qualifications

• High School diploma or GED required.
• Associate Degree or related training preferred.
• Two years of customer service, reception, or administrative experience preferred.
• Experience working with the public, families, or community members preferred.
• Excellent oral and written communication skills.
• Strong ethics and ability to maintain confidentiality.
• Proficient in Microsoft Office, Google Suites, and database systems.
• Valid Iowa Driver's License and ability to be insured under agency policy.
• Must be cleared to work in a childcare setting by the Iowa DHS.

Responsibilities

• Greet and direct visitors; respond to general inquiries.
• Connect individuals with appropriate staff and resources.
• Manage front-office functions and clerical tasks across departments.
• Provide professional, respectful customer service to families and community members.

Skills

Customer service

Reception

Communication skills

Microsoft Office

Google Suites

Front-office

Confidentiality

Driver's license

Education

High School diploma or GED

Associate Degree or related training

Tools

Database system

Job description

Tri-County Child & Family Development Council, Inc. in Waterloo, IA seeks an Administrative Assistant to be the welcoming first point of contact for families, visitors, and staff, handling front-office duties and general clerical support.

The role requires strong communication, confidentiality, and proficiency with Microsoft Office and Google Suites; a high school diploma or GED is required, with an associate degree preferred.