Administrative Assistant / Front Desk

Broadstep-Behavioral-Health,inc; Kingstree (SC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

4 weeks PTO

Paid holidays

Job summary

Broadstep Behavioral Health in Kingstree, SC is seeking an Administrative Assistant / Front Desk professional to greet visitors and support facility leaders. You will be the first contact for visitors, families, vendors, applicants, and callers while delivering essential administrative support to our management team.

This role emphasizes strong customer service, organization, and confidentiality, with duties spanning scheduling, document handling, mail processing, and cross-department

Qualifications

• High school diploma or GED required.
• 1 year of administrative, receptionist, or related experience.
• Strong customer service and interpersonal skills.
• Professional telephone and in-person communication.
• Solid organization, time management and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency with Microsoft Office (Outlook, Word, Excel, Teams).

Responsibilities

• Greet visitors, families, vendors, applicants, and callers in a friendly, professional manner.
• Answer calls, route to appropriate departments, and take accurate messages.
• Manage sign-in/sign-out procedures and ensure access/security compliance.
• Receive and distribute mail, packages, and deliveries.
• Provide administrative support to facility managers and leaders.
• Prepare, format, proofread, scan, file, and organize documents and reports.
• Assist with scheduling meetings and coordinating calendars.
• Maintain administrative files, logs, and contact lists.
• Support audits, licensing reviews, surveys, and accreditation activities.
• Monitor office supplies and help maintain a organized front-office.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Education

High school diploma or GED

Associate degree (preferred)

Tools

Microsoft Office Suite

Outlook

Word

Excel

Teams

Job description

1370 Williamsburg County Hwy, Kingstree, SC 29556, USA

Job Description

Posted Tuesday, August 25, 2026 at 4:0 AM | Expires Thursday, October 1, 2026 at 3:59 AM

ADMINISTRATIVE ASSISTANT/FRONT DESK

Setting: Psychiatric Residential Treatment Facility (PRTF)

Be the First Point of Welcome — and Help Keep Our Facility Running Smoothly

Broadstep Behavioral Health is seeking an organized, dependable, and professional Administrative Assistant / Front Desk team member to join our Psychiatric Residential Treatment Facility in Kingstree, South Carolina.

This is more than a traditional receptionist position. You will be the first point of contact for visitors, families, vendors, applicants, and callers while also providing important administrative support to our facility managers and leadership team.

We're looking for someone who enjoys helping people, stays organized when there are multiple things happening at once, communicates professionally, and takes pride in making sure the details are handled.

Why Join Broadstep?

• 4 Weeks of PTO in Your First Year & Paid Holidays
• Purpose-driven work with children and adolescents

What You Will Do:

• Greet visitors, families, vendors, applicants, and others entering the facility in a friendly and professional manner.
• Answer incoming calls, route callers to the appropriate department, and take accurate messages.
• Manage visitor sign-in/sign-out procedures and help ensure facility access and security procedures are followed.
• Receive and distribute mail, packages, deliveries, and correspondence.
• Provide administrative and clerical support to facility managers and department leaders.
• Prepare, format, proofread, scan, file, and organize documents, reports, forms, and correspondence.
• Assist with scheduling meetings, coordinating calendars, and preparing meeting materials.
• Maintain administrative files, spreadsheets, logs, trackers, contact lists, and other records.
• Assist with data entry, document organization, and routine administrative follow-up.
• Help compile and organize documentation for audits, surveys, licensing reviews, accreditation activities, and other facility needs.
• Monitor office supplies and assist with ordering and maintaining an organized front-office environment.
• Support special projects and other administrative needs across the facility.
• Handle confidential resident, employee, and organizational information with discretion and professionalism.

What You Will Need

Required:

• High school diploma or GED.
• At least 1 year of experience in an administrative assistant, receptionist, office support, customer service, or similar role.
• Strong customer service and interpersonal skills.
• Professional telephone and in-person communication skills.
• Strong organization, time management, and attention to detail.
• Ability to manage multiple priorities and interruptions while remaining professional and accurate.
• Ability to maintain confidential and sensitive information.
• Ability to work independently while supporting multiple managers and departments.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams.

Preferred:

• An associate degree in business administration, healthcare administration, office administration, or a related field.
• Two or more years of administrative or office-support experience.
• Experience working in healthcare, behavioral health, residential treatment, social services, or another regulated environment.
• Previous experience supporting multiple managers or departments.

Clearance Requirements

• Successful completion of:Criminal background check (state and federal, as applicable);Drug screening andHealth screening/physical (as required)
• Valid driver's license with acceptable driving record (if operating company vehicles).

About Broadstep Behavioral Health

For over 45 years, Broadstep has provided compassionate, evidence-based care to individuals with intellectual and developmental disabilities, mental health needs, and co-occurring conditions. Our South Carolina programs focus on delivering high-quality, individualized care in a supportive environment.

Equal Employment Opportunity Statement

Broadstep Behavioral Health is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.

1370 Williamsburg County Hwy, Kingstree, SC 29556, USA