Administrative Assistant / Highway to Hope (Aiken)

State-of-South-Carolina; South Carolina; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Long-term Disability

Life Insurance

15 days vacation

15 days sick leave

13 paid holidays

Parental Leave

SCRS Retirement

Job summary

State of South Carolina’s Office of Behavioral Health and Developmental Disabilities seeks an Administrative Assistant / Highway to Hope (Aiken) to support the Highway to Hope program and coordinate care navigation for individuals and families in Aiken and surrounding areas.

You will assist with patient registration, scheduling across RN/MD/APRN/MHP teams, and maintain program documentation while following BHDD guidelines and state policies.

Qualifications

• High school diploma or equivalent required; bachelor’s degree may substitute for related experience.
• Experience in administrative support, scheduling and patient/client coordination is preferred.
• Ability to lift up to 25 pounds and operate a state vehicle.

Responsibilities

• Coordinate the Highway to Hope program schedule, travel between stops, and manage fleet-related tasks.
• Assist with patient registration, intake, scheduling of multiple providers, and data entry.
• Ensure documentation complies with federal/state requirements and report in required systems.

Skills

Bilingual English/Spanish

Office administration

Data collection/metrics

Scheduling/appointments

Communication skills

Ability to lift 25 lbs

RV/Mobile unit operation

Driver's license

Education

High School Diploma

Bachelor's degree substitution for related experience

Job description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant / Highway to Hope (Aiken), who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Aiken-Barnwell Mental Health Center (ABMHC), 1135 Gregg Hwy, Aiken, SC 29801 but will primarily work in the Community.

As the Administrative Assistant / Highway to Hope (Aiken), you will provide clinical support and coordination for the Highway to Hope program to promote the recovery and wellness of individuals served.

Responsibilities for the Administrative Assistant / Highway to Hope (Aiken)

• Coordinate the H2H Program to include but not limited to developing schedule of stops, driving vehicle to/from locations, setting up vehicle, notifying of maintenance needs, data collection/ metrics, assisting with Memorandums of Agreement, developing monthly calendar and seasonal calendar of stops and pop-up clinics, marketing program according to BHDD guidelines, interacting with partners, collaborating with community partners and participating in public relations events.
• Assist with patient registration, intake, engagement, discharges, and scheduling of appointments for H2H patients. This includes but is not limited to scheduling appointments for the RN, MD, APRN, MHP, Housing, and Entitlements.
• Provide documentation complying with federal/state requirements. (Documentation must be completed same day 90% of the time.)
• Serve as back up for Engagement Specialist and re-engages ABMHC patients via phone calls, letters and use of reports. All engagement efforts are documented in Avatar.
• Participate in supervision, meetings and completes training as required.
• Comply with Corporate Compliance and Risk Management policies and plans.
• Perform additional administrative tasks for agency.

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

Additional Requirements

• Ability to lift 25 pounds and operate a state vehicle.

• Experience with operating a RV/Mobile unit, patient care, taking vitals, and scheduling appointments.
• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Have good written and oral communication skills; attention to detail; knowledge of HIPAA/Privacy Laws; flexibility, dependability, good time management and organizational skills.
• Have knowledge of the principles, policies and practices of office management.
• Have the ability to effectively plan, organize and prioritize work activity.
• Have the ability to exercise judgment.
• Have the ability to operate the RV/Mobile Unit.
• Receive general supervision provided by direct supervisor and via team meetings.
• Work with autonomy.
• Follow BHDD/OMH/ABMHC policies and procedures.
• Have a valid driver's license and dependable and reliable transportation.
• Have the ability to drive and operate the mobile RV.
• Have the ability to set up and operate IT equip, generator, electrical, and plumbing for the RV.
• Have the ability to tolerate outside temperatures and conditions.
• Have the ability to climb stairs on the unit. Position is considered essential and may be called back during crises/disasters/emergencies.
• Be able to pass CPR and Managing Agitation in the Psychiatric Setting (MAPS) Certification.

This position is essential and may be called back during crises/disasters/emergencies.

Travel is required in catchment areas (Aiken and Barnwell Counties).

Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

Benefits

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan SCRS
  • State Optional Retirement Program State ORP

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.