Provide administrative and operational support to the Economic Development and Continuing Education department. Coordinate office operations, maintain records and databases, assist with program scheduling and registration, prepare reports and correspondence, and support special projects and economic development initiatives.
Essential Duties and Responsibilities
Constant (67–100%)
- Process forms and documentation related to Iowa Training Programs and contract training.
- Reconcile and track data for training program accounts.
- Maintain accurate records and databases related to program operations and financial transactions.
- Document all revenue and expenditures.
- Prepare and process reports to support decision making.
- Develop systems to support automated workflows.
- Collaborate with other departments to support effective program delivery.
- Prepare and monitor budgets and track progress for each course.
Frequent (34–66%)
- Order materials needed for course and training delivery.
- Maintain confidential records in accordance with institutional policies.
- Assist with logistics for training programs held on campus and at other locations.
- Maintain contracts, invoices, purchase orders, and budget records.
Occasional (10–33%)
- Support employer outreach initiatives and business partnership activities.
- Manage the building schedule.
- Document departmental procedures and processes.
- Prepare communications to businesses regarding training program status.
- Perform other duties as assigned.
Performance Expectations
- Represent Iowa Central Community College positively when interacting with prospective, current, and former students, clients, suppliers, and the community.
- Demonstrate proficiency with word processing and spreadsheet applications.
- Apply knowledge of office procedures, telephone techniques, office equipment, English usage, spelling, grammar, punctuation, and arithmetic.
- Work efficiently and accurately despite frequent interruptions.
- Manage deadlines effectively in a demanding work environment.
- Demonstrate strong organizational, interpersonal, communication, and collaboration skills.
- Remain flexible and be available to work overtime occasionally on short notice.
- Work respectfully and effectively with individuals from diverse backgrounds and with different personalities.
- Maintain high ethical standards and professionalism.
- Manage multiple tasks and prioritize work to meet customer needs.
- Provide positive, helpful customer service while managing deadlines.
- Work effectively as a team member and demonstrate accuracy and confidence when working with numbers.
Minimum Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Administrative support experience, knowledge of Microsoft Office applications, and excellent writing and document preparation skills.
- Strong organizational skills and the ability to manage multiple tasks, communicate effectively, and handle situations professionally.
Minimum Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Administrative support experience, knowledge of Microsoft Office applications, and excellent writing and document preparation skills.
- Strong organizational skills and the ability to manage multiple tasks, communicate effectively, and handle situations professionally.
General Physical Activities
With or without reasonable accommodation, the position involves constant (67–100%) close visual work with computers and forms, repetitive keyboarding, listening and speaking with clients, staff, and students, and sitting or standing for extended periods; frequent (34–66%) walking within the office and between buildings in all seasons and performing routine office activities such as filing and copying; and occasional (10–33%) lifting up to 30 pounds, kneeling, crouching, reaching, pulling, pushing, stooping, and traveling by car to other centers or businesses.
The statements contained herein describe the general duties, responsibilities, and performance expectations of the position and are not an all-inclusive listing of work requirements. The individual may perform other duties as assigned.