Program Support Assistant

State-of-Iowa; Ames (IA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

IPERS Retirement Package

401A plan with employer contributions

Paid time off & holidays

Employee discount programs

Job summary

The State of Iowa, through the Iowa Department of Transportation, is seeking a Program Support Assistant in Ames, IA. This role provides administrative coordination, data management, and meeting support within a team focused on transportation initiatives and process efficiency.

You will handle day-to-day administrative tasks, maintain accurate records, track requests, and ensure timely completion of processes in a collaborative environment.

Qualifications

• One year of full-time work experience in general office, clerical, data entry, or related work.
• Total of one year of education and/or full-time experience (30 semester hours equals one year).
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

Responsibilities

• Administrative Coordination & Support: Provide day-to-day administrative support for financial, equipment, purchasing, software renewal, and project-related activities.
• Data Management & Reporting: Enter, update, review, and validate information in computerized systems and prepare recurring reports.
• Tracking & Follow-Up: Maintain tracking systems for equipment requests, purchases, software renewals, and other activities.
• Meeting & Communication Support: Coordinate meetings, prepare reports and supporting materials, and communicate information to stakeholders.
• Process Support: Follow procedures for Workday transactions, purchasing, software renewals, and related processes.

Job description

As part of the Iowa Department of Transportation, you’ll help advance our mission of Making Lives Better Through Transportation while modeling our five core values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception. The Iowa DOT is seeking a Program Support Assistant to help support this work.

Location

Ames, IA

Shift Requirements

Monday-Friday, 8:00 am-4:30 pm; flexible schedule available

What You’ll Do

• Administrative Coordination & Support
  Provide day-to-day administrative support for financial, equipment, purchasing, software renewal, and project-related activities. Coordinate information and activities across multiple stakeholders and ensure routine administrative processes are completed accurately and timely.
• Data Management & Reporting
  Enter, update, review, and validate information in computerized systems and prepare recurring reports and tracking tools. Maintain accurate records and organize information so it can be readily accessed and used by staff and leadership.
• Tracking & Follow-Up
  Maintain tracking systems for equipment requests, purchases, software renewals, and other assigned activities. Monitor deadlines and aging items, identify outstanding actions, and follow up with appropriate staff to keep work moving forward.
• Meeting & Communication Support
  Coordinate meetings, prepare reports and supporting materials, document action items, and communicate information to finance teams, portfolio coordinators, project sponsors, and other stakeholders.
• Process Support
  Follow established procedures for Workday transactions, purchasing activities, software renewals, and related administrative processes. Identify missing information or potential issues and routes items for appropriate resolution.

As a State of Iowa employee, you will be eligible for the following benefits:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance
• Insurance benefits start the first month following 30 days of employment and costs can be reviewed here.
• Opportunities for professional growth and development.
• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.
• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match
• Optional 401A plan with employer contributions.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at the State of Iowa Employee Benefits Website!

Iowa DOT complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the EEO & ADA Officer at 515-689-1009 or via email at [e-mail].

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more informationWithin a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.