Coordinator, Center for Performing Arts

Iowa Central Community College; Fort Dodge (IA); On-site; USD 42,000 - 65,000; Full time

Job summary

Iowa Central Community College’s Center for Performing Arts seeks a Center for Performing Arts Coordinator to provide administrative event and operational support for CPA, Decker Auditorium, and the college’s theatre and music programs. Under the Director of Theatre, you will manage scheduling, rentals, ticketing, and front-of-house operations.

You will collaborate with students, artists, vendors, and community partners, support marketing and patron engagement, and provide production assistance

Qualifications

• Associate’s degree required.
• Bachelor’s degree preferred.
• Equivalents accepted for degree requirements.

Responsibilities

• Coordinate department communications, schedules, meetings, and production timelines among faculty, staff, students, contractors, and administrators.
• Communicate with facility users, artists, patrons, vendors, students, and community partners; respond to inquiries and provide customer service.
• Maintain accurate records and use computer systems to support scheduling, ticketing, communications, and administrative operations.
• Coordinate event plans and logistics for performances, rentals, conferences, and special events, including schedules, vendors, volunteers, and event personnel.
• Oversee box office and ticketing operations, including ticketing systems, sales processes, and front-of-house coordination.

Skills

Admin coordination

Event scheduling

Customer service

Communication

Ticketing systems

Education

Associate’s degree

Bachelor’s degree preferred

Tools

Ticketing systems

Job description

The Center for Performing Arts Coordinator provides administrative event and operational support for the Center for Performing Arts (CPA), Decker Auditorium, and the College’s theatre and music programs. Under the direction of the Director of Theatre, the coordinator manages facility scheduling and rentals; coordinates the Performing Arts Series and other events; oversees ticketing and front-of-house operations; and supports marketing, recruitment, patron engagement, and departmental communications. The coordinator works with college personnel, artists, vendors, students, and community partners and provides production support based on departmental needs and the coordinator’s skills.

Description Summary

The Center for Performing Arts Coordinator provides administrative event and operational support for the Center for Performing Arts (CPA), Decker Auditorium, and the College’s theatre and music programs. Under the direction of the Director of Theatre, the coordinator manages facility scheduling and rentals; coordinates the Performing Arts Series and other events; oversees ticketing and front-of-house operations; and supports marketing, recruitment, patron engagement, and departmental communications. The coordinator works with college personnel, artists, vendors, students, and community partners and provides production support based on departmental needs and the coordinator’s skills.

Examples of Duties

Examples of Duties and Responsibilities

The following frequency categories are preliminary estimates for review by the department and Human Resources. Actual frequency may vary throughout the year based on the performance and event schedule. Percentages describe how often a duty is performed, not a required allocation of working time.

Constant (67–100%)

• Coordinate department communications, schedules, meetings, and production timelines among faculty, staff, students, contractors, and administrators.
• Communicate with facility users, artists, patrons, vendors, students, and community partners; respond to inquiries and provide customer service.
• Maintain accurate records and use computer systems to support scheduling, ticketing, communications, and administrative operations.

Frequent (34–66%)

• Coordinate with the Director of Technical Theatre and Event Support to maintain the master calendar for Decker Auditorium, the CPA, and related performing arts activities.
• Serve as a primary contact for facility users and rental inquiries; coordinate schedules, logistics, resources, timelines, policies, agreements, building access, and records in accordance with College procedures.
• Coordinate event plans and logistics for performances, rentals, conferences, and special events, including schedules, vendors, volunteers, and event personnel.
• Oversee box office and ticketing operations, including ticketing systems, sales processes, and front-of-house coordination.
• Monitor ticket sales and attendance, prepare reports, maintain patron records, and support subscriptions, season tickets, group sales, donor engagement, and improvements in attendance and patron engagement.
• Partner with the Marketing Department on promotional plans, content, and timelines; prepare and distribute a monthly CPA patron newsletter.
• Develop recruitment communications, maintain prospective and current student mailing lists and databases, and support auditions, recruitment events, and community outreach.
• Build relationships with schools, community organizations, patrons, and other partners to support attendance and engagement.
• Obtain quotes and proposals; coordinate contractors and vendors; and prepare artist, vendor, rental, and facility agreements for review and approval under College policies.
• Track event, rental, artist, and contracted service budgets; maintain records and coordinate event settlements and supporting documentation.
• Coordinate communication between production teams and contractors regarding event and technical requirements, and work with Physical Facilities staff on building access and operational needs.

Occasional (10–33%)

• Research and recommend artists for the annual five-show CPA Performing Arts Series; following the Director of Theatre’s approval, coordinate bookings, schedules, agreements, and event arrangements.
• Serve as liaison to artists, agents, and management; coordinate hospitality, travel, accommodations, and technical and logistical requirements with appropriate College staff.
• Coordinate schedules and provide work direction to student workers, volunteers, and event personnel as assigned.
• Serve as house manager for selected events and coordinate qualified house management coverage for other events, supporting a welcoming, safe experience for artists, patrons, and guests.
• Provide production support for two annual School of Theatre mainstage productions in an area aligned with the coordinator’s skills and departmental needs, such as props, sound, lighting, projections, costumes, set construction, or scenic painting.
• Assist with event setup, load-ins, strikes, and limited technical support as assigned; coordinate technical needs with the Director of Technical Theatre and appropriate staff.
• Serve on College committees and perform other duties as assigned.

Work evenings and weekends as required for performances, events, and facility rentals.

Performance Expectations

• Represent Iowa Central Community College in a professional and positive manner.
• Provide effective customer service and maintain productive working relationships with students, colleagues, artists, patrons, vendors, and community partners.
• Communicate clearly in writing and in person, manage multiple priorities, and exercise sound judgment.
• Maintain accurate records, protect confidential information, and follow College policies and procedures.
• Support enrollment, attendance, ticket sales, and facility use through effective coordination and service.
  

Qualifications

Minimum Qualifications

• Associate’s degree required; bachelor’s degree preferred. Any applicants with equivalents experience and education that demonstrates ability to perform the essential functions of the job are encouraged to apply.
  

Supplemental Information

GENERAL PHYSICAL ACTIVITIES WITH OR WITHOUT A REASONABLE ACCOMMODATION:

Position involves

Constant (67-100%):stooping, kneeling, crouching, reaching, standing, walking, pulling, grasping, and lifting up to 50 pounds, talking, listening to persons on phone and in person

Frequent (34-66%):sitting, visual activity, and repetitive motion while performing office activities

Occasional (10-33%):occasional travel to on/off campus facilities (may need to provide own transportation)

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements.Individual may perform other duties as assigned.