Administrative Assistant/Dispatcher

AppleOne Employment Services; La Verne (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Job summary

AppleOne Employment Services is seeking an organized operations coordinator in La Verne, CA. The role ensures efficient routing, dispatch, and regulatory compliance, acting as a hub between customers, CSRs, managers, and drivers.

You will balance daily routes, manage DOT logs and DQFs, handle data entry, and support customer communications. Strong office software skills and logistics experience are preferred.

Qualifications

• High school diploma or GED.
• Experience in office admin/transport/logistics.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate routing and dispatch for daily driver schedules.
• Dispatch drivers for pickups and debriefs; assist with device troubleshooting.
• Review and file DOT logs, Driver Qualification Files, and related regulatory records.
• Manage waste manifests, LDR paperwork, and compliance labels.
• Respond to customer inquiries and manage calls, orders, and pickups.
• Maintain accurate electronic and paper files and update billing packets.

Skills

Communication

Attention to detail

Multitasking

Customer service

Education

High school diploma or GED

Tools

SAP

Electronic logging devices

Job description

Under immediate supervision, this role provides essential operational coordination, data management, and logistics support for the facility. The position acts as a central hub between customers, customer service representatives (CSRs), managers, and transport drivers to ensure efficient daily routing and administrative compliance with federal, state, and local regulations (such as DOT, EPA, and RCRA).

Primary Responsibilities Routing & Dispatch

Build, print, and balance daily routes for drivers using company routing systems. Issue necessary documentation including route sheets, shipping papers, and barcode labels.

Driver Coordination

Dispatch drivers for extra or missed pick‑ups, conduct daily driver debriefs, and assist team members with basic electronic logging or device troubleshooting.

Regulatory & Administrative Support

Review, maintain, and file Department of Transportation (DOT) logs, Vehicle Condition Reports (VCRs), and Driver Qualification Files (DQFs). Track and input hours via regulatory software (e.g., JJ Keller or SAP).

Manifest & Data Management

Manage the life cycle of printed waste manifests, Land Disposal Restrictions (LDRs) paperwork, and compliance labels. Scan, track, and mail copies to appropriate customers and state environmental agencies.

Customer & Communication Support

Respond to customer inquiries regarding schedules, product orders, and pick‑up requests. Answer and route facility telephone calls and assist walk‑in visitors.

Office Operations

Maintain accurate electronic and paper files, spreadsheets, and rosters. Enter operational data, update billing packets based on arriving waste documentation, and sort/distribute incoming mail.

Basic Qualifications Education

High school diploma or GED equivalent. Experience: Previous experience working in an office administrative support, transportation, or logistics environment.

Technical Skills

Proficiency with Microsoft Office products (Word, Excel, Outlook), including the ability to manage basic formulas in spreadsheets. Comfort learning specialized tracking software (SAP, electronic logging devices).

Communication

Strong verbal and written communication skills to interface effectively with truck drivers, plant operations personnel, and external clients.

Preferred Qualifications

Associate or Bachelor's degree (particularly in environmental science, chemistry, biology, or business logistics). 2+ years of direct experience in waste management routing, dispatching, or industrial logistics. Familiarity with hazardous materials transportation regulations, EPA manifests, and DOT compliance rules.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.