Administrative Assistant — Detail-Driven Office Hero

SERVPRO of Virginia Beach; Virginia Beach (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits after 60 days

Paid holidays after 90 days

Vacation time after first year

3% retirement plan match

Job summary

SERVPRO of Virginia Beach is seeking an Administrative Assistant to support our franchise operations and help restore calm after challenging events.

You will be the go-to person on the phone, handle scheduling, prepare emails and invoices, and coordinate with crews to keep jobs moving smoothly. The role emphasizes customer service, accuracy, and ownership of tasks in a fast-paced environment.

Qualifications

• Excellent phone etiquette and strong customer service skills.
• Analytical mindset with attention to detail.
• Ability to multi-task and manage competing priorities.
• Proactive, dependable and takes ownership of tasks.

Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments as needed

Skills

Phone etiquette

Analytical skills

Multitasking

Customer service

Ownership mindset

Job description

SERVPRO of Virginia Beach is seeking an Administrative Assistant to support our franchise operations and help restore calm after challenging events.

You will be the go-to person on the phone, handle scheduling, prepare emails and invoices, and coordinate with crews to keep jobs moving smoothly. The role emphasizes customer service, accuracy, and ownership of tasks in a fast-paced environment.