Administrative Assistant/Customer Service Specialist

Roger Ward North American; Round Rock (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Ward North American is seeking an Administrative Assistant/Customer Service Specialist to support sales with account contacts and respond to customer inquiries. The role emphasizes strong admin and customer service skills, data entry, and inventory management in a fast-paced environment.

Ideal candidates will excel at organization, multitasking, and teamwork, ensuring customers come first and orders are scheduled accurately for pickup and delivery.

Qualifications

• Proficient in Microsoft Office; strong data entry skills.
• Excellent organization, attention to detail, and communication abilities.
• Ability to handle multiple tasks and work with others while prioritizing customers.

Responsibilities

• Exceptional Admin/Customer Service Skills.
• Maintain account contacts from Sales Team.
• Handle customer issues regarding pickup/delivery schedule, questions on packing, moving etc.
• Heavy data entry and inventory management.

Skills

Data entry

Organizational skills

Communication skills

Team orientation

Tools

Microsoft Office

Job description

Administrative Assistant/Customer Service Specialist

• Full-time

Ward North American

Large National Moving/Transportation/StorageCompany

Job Description

• Exceptional Admin/Customer Service Skills
• Maintain account contacts from Sales Team
• Handle customer issues regarding pickup/delivery schedule, questions on packing, moving etc.
• Heavy data entry and inventory management.

Qualifications

• Proficient in Microsoft Office, strong data entry skills
• Excellent organization skills, attention to detail, communication skills and ability to handle multiple tasks including escalated issues
• Ability to work and get along well with others
• Must understand that customers/clients come first