Customer Experience & Operations Specialist

Roger Ward North American; San Antonio (TX); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

SmartRecruiters, Inc. is seeking an Administrative/Customer Service professional for a large national Moving, Transportation and Storage company.

The role emphasizes exceptional admin and customer service, data entry, and coordinating with sales to maintain contacts and schedules at Ward North American in San Antonio. You will handle customer questions about packing, pickup and delivery, manage inventory, and ensure excellent service.

Qualifikationen

• Proficient in Microsoft Office, strong data entry skills.
• Excellent organization skills, attention to detail, communication skills and ability to handle multiple tasks including escalated issues.
• Ability to work and get along well with others.
• Must understand that customers/clients come first.

Aufgaben

• Exceptional Admin/Customer Service Skills.
• Maintain account contacts from Sales Team.
• Handle customer issues regarding pickup/delivery schedule, questions on packing, moving etc.
• Heavy data entry and inventory management.

Kenntnisse

Customer service

Data entry

Organization

Communication

Teamwork

Tools

Microsoft Office

Jobbeschreibung

SmartRecruiters, Inc. is seeking an Administrative/Customer Service professional for a large national Moving, Transportation and Storage company.

The role emphasizes exceptional admin and customer service, data entry, and coordinating with sales to maintain contacts and schedules at Ward North American in San Antonio. You will handle customer questions about packing, pickup and delivery, manage inventory, and ensure excellent service.