Administrative Assistant / Customer Service Representative

Akhire; Anchorage (AK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits after probationary period

Job summary

Akhire is hiring a Customer Service Representative / Administrative Assistant in Anchorage, AK. This full-time position supports customers and internal teams, entering data accurately across systems.

The role requires handling heavy call and email volume, greeting visitors, and assisting with information requests while coordinating calendars and mail. Qualified candidates have 1–2 years in customer service, 40 wpm typing, and proficient MS Outlook/Excel/Word skills.

Qualifications

• 1–2 years of customer service experience in an office setting (transport/freight preferred).
• Typing speed minimum 40 words per minute; ten-key by touch.
• At least 1 year in an office environment is required.

Responsibilities

• Handle high call and email volume professionally and promptly.
• Greet and assist customers and visitors; provide information as needed.
• Coordinate appointments, meetings and calendars; manage mail.

Skills

Customer service

Typing 40 wpm

Office multitasking

Tools

MS Outlook

Excel

Word

Job description

Anchorage, United States | Posted on 08/21/2026

AKHIRE is currently recruiting for the following position:

Location - Anchorage, AK

Full-time temp to hire permanent

Shift: Mon - Fri , 10AM-6:30pm

Pay $22 per hour

Summary:Customer Service Representative / Administrative Assistant

The position of Customer Service Representative will have primary responsibility to provide high-level support by assisting customers, both internal and external, and providing accurate data entered in all necessary systems.

Key Responsibilities: Customer Service Representative / Administrative Assistant

• Manage heavy call and email volume in a professional and timely manner
• Greet and assist customers and visitors in a professional manner
• Assists internal and external customers with information or document requests
• Schedule appointments, meetings, and calendars as needed
• Process incoming/outgoing mail
• Phones, emails and correspondence

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Requirements

• 1-2 years of customer service experience in an office environment with emphasis in transportation or freight forwarding preferred
• Ability to type minimum of (40) words per minute, 10-key by touch
• A minimum of 1 year experience working in an office environment is required.
• Moderate to advanced knowledge of customer service practices
• Ability to assist in all areas of warehouse and administrative operations
• Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel and Word
• Knowledge of standard office administrative practices and procedures
• Willing and able to work with all personality types in a professional, effective manner
• Drug Screen and Background Check required.

Full benefit package available after probationary period