Administrative Assistant: Customer Service & Billing Support

Keystone Cooperative, Inc.; Marion (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition assistance

Employee discounts

Job summary

Keystone Cooperative, Inc. in Marion, Indiana, is seeking an Administrative Assistant to provide customer service and branch support. The role includes handling accounts receivable, verifying and filing contracts, answering phones, and performing typical clerical duties to keep operations running smoothly.

You will balance cash, process payments, assist with special projects, and coordinate purchasing of office supplies, with a focus on accuracy, timeliness, and teamwork.

Qualifications

• High school diploma plus 1–2 years related experience or equivalent.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and able to learn new software.
• Excellent organizational skills and attention to detail.

Responsibilities

• Answer high volume of phone calls in a courteous, professional manner.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily and handle cash responsibly.
• Maintain filing, photocopying, scanning, and mailing tasks.
• Assist with special projects and daily branch operations.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Analytical skills

Teamwork

Decision making

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Keystone Cooperative, Inc. in Marion, Indiana, is seeking an Administrative Assistant to provide customer service and branch support. The role includes handling accounts receivable, verifying and filing contracts, answering phones, and performing typical clerical duties to keep operations running smoothly.

You will balance cash, process payments, assist with special projects, and coordinate purchasing of office supplies, with a focus on accuracy, timeliness, and teamwork.