Part-Time Administrative Assistant

Keystone Cooperative, Inc.; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Paid Time Off

Career Growth

Employee Discounts & Perks

Job summary

Keystone Cooperative, Inc. in Michigan is seeking a detail-oriented administrative assistant to provide customer service and clerical support at the branch.

You will assist with accounts receivable/payable, verify and file contracts, answer calls, and handle daily office tasks with urgency. The role requires strong communication skills, proficiency with Microsoft Office, and the ability to work in a fast-paced environment.

Qualifications

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite and strong organizational abilities.
• Detail oriented with accuracy and minimal errors.
• Ability to multitask and meet tight deadlines.
• Analytical skills with price calculation accuracy.
• Ability to work independently and make appropriate decisions.
• Team player who works well in a group.

Responsibilities

• Receive and handle a high volume of phone calls professionally.
• Communicate with customers to adjust billing and answer questions.
• Process payments, orders, and requests accurately.
• Balance cash drawer daily and reconcile paperwork.
• Maintain filing and general clerical tasks.
• Assist with accounting and accounts payable/receivable tasks.
• Prepare and submit required documentation and reports.
• Support special projects as needed.

Skills

Communication skills

Microsoft Office

Organizational skills

Attention to detail

Multitasking

Analytical skills

Independent work

Team collaboration

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Job Description Position Overview: The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables, accounts payable as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties and Responsibilities:

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily.
• Compiles, sorts, and distributes daily mail.
• Receive courier deliveries.
• Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills and Qualifications:

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education and Experience:

High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.

Benefits:

• Health & Wellness: Affordable medical, dental, and vision coverage, plus wellness programs to keep you feeling your best.
• Financial Security: Competitive 401(k) with company match, life insurance, and disability coverage.
• Paid Time Off: Generous time off with pay to recharge and spend with loved ones.
• Career Growth: Training, development opportunities, and tuition assistance to help you reach your goals.
• Employee Discounts & Perks: Exclusive savings and programs to make life outside of work even better.

At Keystone Cooperative, we value our team members and offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Our offerings include:

Keystone Cooperative, Inc. is a 100% farmer-owned cooperative serving customers across Indiana, Ohio, Michigan and Illinois. Centered on the valued relationships that have built and grown the cooperative for 100 years, Keystone specializes in energy, agronomy, grain, animal nutrition, and swine production. Headquartered in Indianapolis, Indiana, Keystone serves as a center point in local family farms and rural communities, ensuring today's successes and securing tomorrow's opportunities.