Administrative Assistant — Customer-Focused Support, PTO & 401K

Acme Electric Motor Inc; Cedar Rapids (IA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO from Day 1

6 paid holidays

Employee discounts

Medical insurance options

401K with company matching

Company paid life insurance

Flexible spending accounts

Disability coverage

Voluntary life insurance

Job summary

Acme Tools in Cedar Rapids, IA is hiring an Admin Assistant to support the sales team and storefront operations. The role involves greeting customers, answering calls, processing orders, and coordinating service parts and dealer financing.

Ideal candidates have an associate degree or equivalent experience, strong Microsoft Office skills, and a readiness to multi-task in a busy environment with regular weekend availability.

Qualifications

• Excellent customer service, organization, teamwork, and communication skills.
• Strong computer skills with Microsoft Office Suite (Excel, Outlook, Word).
• Ability to multi-task and analyze information.
• Prompt and reliable attendance.

Responsibilities

• Greet and assist customers in-store, answer calls, and direct inquiries.
• Enter and update sales orders; assist with showroom setup and events.
• Process dealer financing and titles; support sales team and product queries.
• Maintain paperwork, organize payments, and track vendor shipments.
• Assist onboarding of new hires and maintain employee records.

Skills

Customer service

Microsoft Office

Multi-tasking

Attendance

Education

Associate degree or equivalent

Job description

Acme Tools in Cedar Rapids, IA is hiring an Admin Assistant to support the sales team and storefront operations. The role involves greeting customers, answering calls, processing orders, and coordinating service parts and dealer financing.

Ideal candidates have an associate degree or equivalent experience, strong Microsoft Office skills, and a readiness to multi-task in a busy environment with regular weekend availability.