Administrative Assistant: Customer Care & Office Ops

puroclean; Nampa (ID); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Vision insurance

401(k)

Company parties

Dental insurance

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of

Aggressive Competitive Wages

Job summary

PuroClean, a leader in emergency property restoration services, is seeking an Administrative Assistant to manage office tasks, schedule jobs, and ensure customer satisfaction.

You will assist with accounts payable/receivable, payroll, and banking, maintain reports, and support the production and marketing teams. Join a team that values service, growth, and professional integrity in times of need.

Qualifications

• Clear and effective communication with genuine interest in people.
• Patience, empathy and clarity of message when handling customers.
• Strong organizational skills and detail orientation.
• Respect for safety and brand identity guidelines.
• Ability to build relationships with teammates, clients and customers.

Responsibilities

• Address and manage customer needs and concerns, notify management and ownership as needed.
• Answering calls, providing customer service and documenting messages.
• Preparing and maintaining job documentation to brand standards.
• Management of compliance documentation, business resume and national account programs.
• Maintaining inventory of office supplies, cleaning products and all office related materials.
• IT support, facilitating weekly computer backups, software upgrades and organization.
• Supporting marketing efforts and continuing to grow personally and professionally in the business.

Skills

Communication

Patience

Organization

Professionalism

Relationship building

Job description

PuroClean, a leader in emergency property restoration services, is seeking an Administrative Assistant to manage office tasks, schedule jobs, and ensure customer satisfaction.

You will assist with accounts payable/receivable, payroll, and banking, maintain reports, and support the production and marketing teams. Join a team that values service, growth, and professional integrity in times of need.