Administrative Assistant - Crisis Services & Operations

Southwestern And Affiliates; Evansville (IN); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401K Employer Contribution & Match

Student Loan Assistance Program

Wellness Programs

Paid Time Off

Competitive Total Compensation

Orientation and training

Growth opportunities

Job summary

Southwestern Behavioral Healthcare in Evansville, IN is seeking a full-time Administrative Assistant to join our team. This hybrid role will support the Crisis Team, provide switchboard coverage, and assist with a variety of administrative duties.

Responsibilities include screening new clients in person and by phone, documenting calls, coordinating appointments, and helping maintain staff schedules. Must have a High School Diploma or GED; experience with Electronic Health Records and Microsoft

Qualifications

• High School Diploma or GED required; preference for business/administrative related degree.
• Strong communication and customer service skills are essential.
• Experience with electronic health records is highly preferred.

Responsibilities

• Screen new clients (in person and by phone); document calls and coordinate appointments.
• Maintain staff schedules and liaise with other facilities to ensure continuity of care.
• Assist with general administrative duties for management, medical, and clinical staff.

Skills

Strong communication

Team player

Customer service

Microsoft Office proficiency

Education

High School Diploma or GED

Degree in business or related field

Tools

Microsoft Office

Job description

Job Details: Job Location: Mulberry Plaza - EVANSVILLE, IN 47713, Southwestern Behavioral Healthcare is currently seeking a Full-Time Administrative Assistant to join our team of professionals. Located at our downtown Evansville, IN, office, this hybrid role will support the Crisis Team, provide switchboard coverage, and assist with additional administrative duties as assigned.

Schedule: Monday - Friday; 7:30 AM - 4:30 PM

WHY WORK FOR SOUTHWESTERN?

• Affordable Health, Dental, Vision, and Voluntary Life Insurance that starts dayONE of employment!
• 401K Employer Contribution & Match
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Generous Paid Time Off plan
• Competitive Total Compensation Program
• Individualized orientation and training program
• We are GROWING!!

WHAT IS THIS POSITION RESPONSIBLE FOR?

This position will provide detailed and accurate screening for new client (face to face and over the phone), document those calls, and coordination of appointments, assist in maintaining schedules for staff, collaborate with other facilities to maintain continuity of care for clients, communicate with other providers to obtain records, meet with clients to complete initial registration and application for benefits when needed.

Other administrative support duties for Southwestern management, medical, and clinical staff as assigned.

Qualifications: WHAT'S REQUIRED FOR THIS POSITION?

• High School Diploma or GED required. Preference given to candidates who possess a degree in business, office administration, or other related field.
• Minimum four years relevant office experience is required.
• Strong communication skills
• Electronichealth record experience highly preferred.
• This position requires proficiency in operating a personal computer, experience with Microsoft office, excellent customer service skills and ability to work as part of a team.
• Must have valid driver's license, auto insurance that meets the Indiana State minimum coverage requirement and qualify for Company's vehicle liability insurance.
• Candidates must pass required background checks including county/state checks,CPS check, sex offender registry check, and drug screen.

EOE/AA including Veterans and Disabled.

If you are a person with a disability needing assistance with the application process, please call [phone].