Funeral Home Transfer Care Specialist

Foundation-Partners-Group; Albuquerque (NM); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Meaningful work

Medical, dental, prescription, and vis

Vacation, sick, and holiday pay

Wellness rewards

401k with company match

Company-paid life insurance, long-term

Résumé du poste

Foundation Partners Group is seeking a Transfer Care Specialist to serve as the first point of contact for families, coordinating the transfer of decedents from various facilities to the funeral home. The role requires empathy, safety awareness, and the ability to work irregular hours.

Candidates should be at least 21, able to lift 100 lbs, and hold a valid driver's license with a clean record, plus proficiency in Microsoft Office. Competitive benefits and career growth are offered.

Qualifications

• Serve as the initial contact for families during transfer of the decedent.
• Must be ≥21 years old and able to lift 100 lbs safely.
• Hold a valid state driver's license with a clean driving record.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Willing to work irregular hours, including nights and weekends.

Responsabilités

• Provide compassionate support to families and direct them to resources.
• Safely transport the decedent and navigate roads under all conditions.
• Be available for on-call shifts, nights and weekends.
• Ensure paperwork is complete and compliant with laws.
• Follow instructions, prioritize tasks, and act promptly.
• Maintain professional appearance and assist with other duties as needed.

Connaissances

Compassion & Empathy

Physical stamina

Safety compliance

Attention to detail

Formation

Outils

Microsoft Office Suite

Word

Excel

PowerPoint

Description du poste

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.

What You Will Do:

• Compassion & Empathy:Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
• Safe Transport:Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
• Reliability & Availability:Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
• Meticulous Attention:Ensure paperwork is completed correctly and timely per relevant laws and regulations
• Critical Thinking:Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
• Professional Demeanor:Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)

What We Require:

• Valid state-issued driver's license with a clear driving record
• Ability to lift 100lbs safely
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Composure and compassion
• Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
• Ability to establish and maintain effective internal and external work processes

Are you ready?Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  • o Medical, dental, prescription, and vision insurance
  • o Vacation, sick, and holiday pay
  • o Wellness Rewards
  • o 401k with company match
  • o Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.