Administrative Assistant, Commercial Risk

Aon; New York (NY); Remote; USD 56,000 - 71,000; Full time

Job summary

Join a forward-thinking organization as an Administrative Assistant, where you will provide essential support to a dynamic team. This role offers the flexibility of remote work while engaging with a diverse range of tasks, from customer service to document management. You will play a crucial role in ensuring smooth operations for a long-standing client partnership. With a focus on professional growth and a commitment to inclusivity, this opportunity allows you to thrive in a supportive environment. If you are detail-oriented and passionate about administrative excellence, this is the perfect place for you.

Benefits

401(k) Savings Plan

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Assistance Program

Global Wellbeing Days

Commuter Benefits

Qualifications

• Prior administrative experience is preferred.
• Ability to maintain confidentiality and professionalism.
• Strong attention to detail in all tasks.

Responsibilities

• Provide administrative support to a team, including email management.
• Assist with medical billing and customer support tasks.
• Maintain filing systems and manage daily correspondence.

Skills

Customer Service

Writing Skills

Communication Skills

Organizational Skills

Problem-Solving

Education

Bachelor’s Degree

Equivalent Industry Experience

Tools

Microsoft Office Suite

Job description

Are you a detail-oriented and highly organized professional with a passion for providing exceptional administrative support? We are currently seeking an Administrative Assistant to join our dynamic Commercial Risk team. This virtual position is open to candidates based in Massachusetts or any East Coast state (EST). In this role, you will play a vital part in supporting our long-standing third-party administrator client—a partnership that spans over 40 years. Your responsibilities will include assisting our technical staff with medical billing, customer support, and invoice management, helping ensure smooth and efficient operations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Administrative Assistant provides administrative support to a team of colleagues within a workgroup, practice area, or client team. Support ranges from clerical and logistical matters to document production and the effective use of office applications.

This individual responds promptly, thoughtfully, and effectively to changing work environments, changing priorities, and new situations. Additionally, possesses the skills and ability to communicate effectively and appropriately with internal resources, client (where applicable), and other parties in a global and virtual working environment. The Administrative Assistant is integral to the efficient workflow within the office environment.

While no two days will look the same, a typical day can / will include:

• Displays excellent customer service skills and exceptional attention to detail
• Superior writing skills—grammar, punctuation, spelling, and proofreading
• Superior verbal and written communication skills
• Daily interaction with claims staff and management, coordinating projects and working independently; seeks out answers to questions, takes initiative, leverages network of resources to solve problems,
• Helping others understand or attain support with technology or facility requirements
• Providing backup assistance to other administrative assistants
• Maintain filing systems, both electronic and physical
• Email management
• Handling daily correspondence and invoices
• Sorting and organizing all mail and faxes

How this opportunity is different

Administrative Assistants are the backbone of our successful organization. A team of administrative assistants and Managers work side-by-side with you, doing similar work, so they understand what it takes to provide excellent administrative support and allows for a greater understanding and development. Aon offers the flexibility to work both in the office and remotely. Come be a part of this amazing team!

Skills and experience that will lead to success

• Office experience or prior administrative experience
• Advanced level computer literacy in Microsoft Office Suite and other programs as applicable.
• Professionalism and displays excellent customer service skills and exceptional attention to detail.
• Superior writing skills — grammar, punctuation, spelling, and proofreading.
• Superior verbal and written communication skills.
• Works independently with a variety of individuals and teams.
• Demonstrates strong organizational and management skills.
• Models professional appearance and demeanor in a business casual environment.
• Demonstrates discretion on highly confidential matters.
• Suggests approaches for resolving problems.
• Maintains a high level of confidentiality.
• Self-motivated team player with ability to work independently under minimal supervision.
• Ability to effectively interact with clients and team members, always maintaining professionalism.
• Ability to work in a high paced, demanding environment.
• Self-directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality.

Education: Bachelor’s degree or equivalent years of industry experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $56,900-$70,500 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-Associate

#LI-Entrylevel

#LI-REMOTE

#LI-CF1

2559986

Are you a detail-oriented and highly organized professional with a passion for providing exceptional administrative support? We are currently seeking an Administrative Assistant to join our dynamic Commercial Risk team. This virtual position is open to candidates based in Massachusetts or any East Coast state (EST). In this role, you will play a vital part in supporting our long-standing third-party administrator client—a partnership that spans over 40 years. Your responsibilities will include assisting our technical staff with medical billing, customer support, and invoice management, helping ensure smooth and efficient operations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Administrative Assistant provides administrative support to a team of colleagues within a workgroup, practice area, or client team. Support ranges from clerical and logistical matters to document production and the effective use of office applications.

This individual responds promptly, thoughtfully, and effectively to changing work environments, changing priorities, and new situations. Additionally, possesses the skills and ability to communicate effectively and appropriately with internal resources, client (where applicable), and other parties in a global and virtual working environment. The Administrative Assistant is integral to the efficient workflow within the office environment.

While no two days will look the same, a typical day can / will include:

• Displays excellent customer service skills and exceptional attention to detail
• Superior writing skills—grammar, punctuation, spelling, and proofreading
• Superior verbal and written communication skills
• Daily interaction with claims staff and management, coordinating projects and working independently; seeks out answers to questions, takes initiative, leverages network of resources to solve problems,
• Helping others understand or attain support with technology or facility requirements
• Providing backup assistance to other administrative assistants
• Maintain filing systems, both electronic and physical
• Email management
• Handling daily correspondence and invoices
• Sorting and organizing all mail and faxes

How this opportunity is different

Administrative Assistants are the backbone of our successful organization. A team of administrative assistants and Managers work side-by-side with you, doing similar work, so they understand what it takes to provide excellent administrative support and allows for a greater understanding and development. Aon offers the flexibility to work both in the office and remotely. Come be a part of this amazing team!

Skills and experience that will lead to success

• Office experience or prior administrative experience
• Advanced level computer literacy in Microsoft Office Suite and other programs as applicable.
• Professionalism and displays excellent customer service skills and exceptional attention to detail.
• Superior writing skills — grammar, punctuation, spelling, and proofreading.
• Superior verbal and written communication skills.
• Works independently with a variety of individuals and teams.
• Demonstrates strong organizational and management skills.
• Models professional appearance and demeanor in a business casual environment.
• Demonstrates discretion on highly confidential matters.
• Suggests approaches for resolving problems.
• Maintains a high level of confidentiality.
• Self-motivated team player with ability to work independently under minimal supervision.
• Ability to effectively interact with clients and team members, always maintaining professionalism.
• Ability to work in a high paced, demanding environment.
• Self-directed prioritization of work and projects; demonstrates measurable progress through open communication to leaders and team members consistently and with highest quality.

Education: Bachelor’s degree or equivalent years of industry experience.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $56,900-$70,500 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts,employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-Associate

#LI-Entrylevel

#LI-REMOTE

#LI-CF1