Customer Administrative Sales Specialist, Government (Remote - Eastern Time Zone)

Risk Solution Group; United States; Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Customer Administrative Specialist, where you'll play a vital role in supporting the Civilian Markets team. This position involves engaging with customers through outbound sales efforts, managing orders, and maintaining essential records. You'll have the opportunity to deepen your knowledge of innovative products while working independently and collaboratively with a dedicated team. The company values diversity and offers a comprehensive benefits package, ensuring your well-being and professional growth. If you're self-motivated and eager to make an impact, this role is perfect for you.

Benefits

Health Benefits

401(k) with match

Wellness platform

Paid Time Off

Family Benefits

Employee Assistance Programs

Qualifications

• Basic functional knowledge in selling and account management.
• Ability to multitask and respond effectively to changing priorities.

Responsibilities

• Making outbound sales contact and pursuing sales leads.
• Maintaining customer records and completing required documentation.

Skills

Sales Skills

Account Management

Multitasking

Self-Motivation

Presentation Skills

Tools

Salesforce

Accurint

Job description

About the Business:

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. You can learn more about LexisNexis Risk at the link below.

https://risk.lexisnexis.com/government

About the team:

Are you looking to join an industry-leading sales organization? Our civilian markets sales team focuses on retaining existing revenue, generating new business within existing accounts and new business acquisition.

About the job:

The Customer Administrative Specialist serves in a supporting role for Civilian Markets at the state and local levels.

You'll Be Responsible For:

• Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers
• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in salesforce
• Represent an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications:

• Basic functional knowledge and skills in selling and account management as well as the ability to deepen your knowledge of products and solutions.
• Ability to develop an understanding of key business drivers and apply this knowledge the work.
• Ability to multitask and respond effectively to changing priorities and/or situations.
• Self-motivation and the ability to work independently.
• Ability to present information in an appropriate style and make technical information clear. Ability to persuade of others/clients in standard situations.
• Professional demeanor and strong work ethic.
• If located near a LNRS office location, will meet team in-office on anchor days.

Learn more about the LexisNexis Risk team and our culture here .

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits.

● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan.

● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.

● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.

● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.

● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.

● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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