Administrative Assistant - Cliff Lodge at Snowbird

Snowbird Operations LLC; Snowbird (UT); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Ski pass

Employee discounts at eateries and lod

Insurance (medical, dental, vision)

401k

Powdr partner discounts

Employee transportation

Job summary

Snowbird is seeking an Administrative Assistant for Lodging at Cliff Lodge to support the Lodging Division. You will assist with special projects across Front Desk, Concierge, Valet, Spa, Maintenance and Housekeeping, and may cover shifts at multiple outlets based on business needs.

Role requires excellent communication, strong organization, and the ability to multi-task in a fast-paced resort environment. At least 18 years old, with 1 year hospitality experience preferred.

Qualifications

• Excellent communication skills with guests and staff.
• Strong organizational skills and attention to detail.
• Ability to prioritize workload, be efficient and thorough.
• Ability to multi-task.
• Self-motivated and able to work independently.
• One year hotel/hospitality work experience preferred.
• College degree in related field preferred.
• Proficient in Microsoft Office, Outlook, and Excel.
• Must be at least 18 years of age.

Responsibilities

• Assist with a variety of special projects for Cliff Lodge Departments (Front Desk, Concierge, Valet, Spa, Maintenance, Housekeeping).
• Occasionally work partial or full shifts at Front Desk, Concierge, Bell Desk, Spa or Housekeeping.
• Act as central communication liaison during daily meetings.
• Organize, file, and track expenses.
• Correspond with management and guests to resolve issues.
• Communicate with vendors and contractors for the Management Team.
• Prepare meeting agendas and minutes.
• Order office supplies and amenities for hospitality functions.
• Maintain policies, safety manuals, and informational protocols for Cliff Lodge Departments.
• Coordinate needs with Marketing and Cliff Lodge teams.
• Assist staff in absence of leadership.

Skills

Communication

Organization

Multi-tasking

Self-motivated

Customer service

Hospitality awareness

Education

College degree preferred

Tools

Microsoft Office

Outlook

Excel

Job description

Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable.

Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors.

Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.

TITLE: Administrative Assistant - Lodging

LOCATION: Cliff Lodge at Snowbird

STATUS: Full-Time, Year-Round, Hourly

SCHEDULE: Monday-Sunday 8 am to 4 pm Must be available to work 5 shifts based on business needs, including weekends and holidays. Shifts may vary from early morning to late evening depending on business levels.

SUMMARY

Under the direction of the Director of Lodging , Cliff Lodge General Manager and Cliff Assistant General Manager, you will provide administrative support for the Lodging Division.

WHAT YOU’LL DO

• Assists with a variety of special projects for all Cliff Lodge Departments including Front Desk, Concierge, Valet, Spa, Maintenance and Housekeeping.
• Expected to understand and sometimes work partial or full shifts at the Front Desk, Concierge, Bell Desk, Spa or Housekeeping depending upon business needs.
• Act as a central communication liaison during daily department meetings and management meetings.
• Organizing, filing, and keeping track of expenses.
• Corresponds with management and guests on an individual basis to resolve problems and concerns.
• Communicates with vendors and contractors on behalf of the Management Team.
• Prepares agendas and minutes for all meetings.
• Responsible for ordering all office supplies as well as amenities for hospitality functions.
• Maintains informational protocols, safety manuals and various policy needs for all Cliff Lodge Departments.
• Communicates with Marketing to fulfill all Cliff Lodge needs.
• Helps coordinate projects and billing for the Cliff Lodge.
• Assists Cliff Lodge Staff, where appropriate in the absence of the General Manager, Assistant General Manager and Lodging Director.

WHAT YOU NEED TO GET THE JOB DONE

• Excellent communication skills: must be able to interact with guests and other employees in a pleasant manner and maintain good working relationships with others in all departments at Snowbird.
• Strong organizational skills with attention to detail.
• Must be able to prioritize workload and be efficient and fast, yet thorough.
• Able to multi-task.
• Self-motivated: must be able to work independently without direct supervision.
• One year hotel/hospitality work experience preferred.
• College degree in related field preferred.
• Proficient in Microsoft Office, Outlook, and Excel.
• Must be at least 18 years of age.

WORK SCHEDULE

40-hour work week. Specific Shift: 8 am to 4:00 pm Monday through Sunday. Some evening shifts or mid-shifts depending upon business levels.

WORKING CONDITIONS

General office environment, with foot travel around buildings and resort. Must be prepared to stay overnight, if necessary, on occasional times of road closures. Requires long periods of sitting. Requires long periods of computer work, using keyboard and mouse.

WHY WORK HERE

• Ski pass and comp ticket benefits
• Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
• Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change
• 401k
• Discounts with Powdr partners
• Free transportation but availability not a guarantee: UTA Bus, Rideshare Vans, and Employee Shuttles

Snowbird is proud to be an equal-opportunity employer.

We do not stand for discrimination or harassment of any kind.

Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief.

We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.