Salon Supervisor - Cliff Spa at Snowbird

Ski Utah; Northern (KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Season pass for Snowbird

Complimentary spa access

Employee discounts (eateries, retail)

Medical/dental/vision coverage

401k with company match

Transportation via UTA/Rideshare

Job summary

Snowbird is seeking a full-time Salon Supervisor at Cliff Spa to lead a team of up to 10, hire and train staff, and ensure excellent service. You will perform spa menu services under license, respond to guest questions, resolve issues, and collaborate with managers to optimize operations.

Required: Utah Cosmetology or Master Esthetics license and 2–3 years in the field; leadership and strong communication are essential. Schedule includes weekends and holidays.

Qualifications

• Current Utah Cosmetology or Master Esthetics license.
• Minimum 2–3 years of field experience; management experience preferred.
• Strong leadership, problem-solving and organizational skills.

Responsibilities

• Lead and support a team of up to 10 employees, hiring, training, scheduling and coaching.
• Perform all spa menu services under professional license.
• Respond to guest questions and resolve complaints to uphold standards.
• Collaborate with other managers to optimize spa operations.
• Manage staffing adjustments, track client satisfaction and inventories.

Skills

Leadership

Problem-solving

Organizational skills

Communication

Multitasking

Education

Cosmetology license

Master Esthetics license

Tools

Book4Time

Square

Microsoft Office

Job description

**Snowbird** is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.**TITLE:** Salon Supervisor **LOCATION:** Cliff Spa, Snowbird Resort**STATUS:** Full-Time**SCHEDULE:** Monday-Sunday 9:45am-4:00pm/12:15pm-6:30pm * *Must be available to work 4 shifts based on business needs, including weekends and holidays.** *Shifts may vary from early morning to late evening depending on business levels.***SUMMARY**As the full-time Salon Supervisor, you’ll elevate the Cliff Spa Salon by supporting the staffing and training of skilled stylists and estheticians, ensuring they are well-informed about current laws, procedures, and training materials. You will oversee all salon and esthetics services, ensuring a clean, organized, and well-staffed environment. You’ll manage staffing adjustments, track client satisfaction, handle inventory needs, and maintain the overall upkeep of the salon.**WHAT YOU’LL DO*** Lead and support a team of up to 10 employees. Hire, train, schedule, and coach team members to deliver excellent service.* Perform all spa menu services under professional license.* Respond to guest questions and take action to resolve customer complaints.* Uphold Snowbird’s standards for professionalism, appearance, and guest interaction.* Collaborate with other managers to optimize spa operations.**WHAT YOU NEED TO GET THE JOB DONE*** Current Utah Cosmetology or Master Esthetics license.* Minimum 2-3 years of experience in the field. Management experience preferred.* Strong leadership, problem-solving and organizational skills with the ability to motivate and develop a team.* Excellent verbal and written communication skills.* Multitasking is a must.* Familiarity with or ability to learn Book4Time, Square and Microsoft Office suite.* 18 years of age or older.* A positive attitude and ability to work well under pressure.**WORK SCHEDULE*** Schedule varies and may include early mornings, late evenings, weekends and holidays. Full-time and flexible schedule required.**WORKING CONDITIONS*** Must be able to lift up to 35 lbs, bend and stand on your feet for long periods of time. Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.* Must be prepared to stay overnight during road closures.* May experience unusual stress from continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.* Must be able to stand for long periods of time and bend repeatedly.* Must be able to deal with guest and/or employee conflicts in a productive manner and make decisions quickly.* Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.**WHY WORK HERE*** Snowbird season pass and complimentary ticket benefits* Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees* Complimentary spa access and classes and discounts on spa treatments.* Available medical, dental, vision and accident insurance – benefits are available based on position and are subject to change* 401k with company match* Discounts with Powdr partners* Free transportation to work: UTA Bus, Rideshare Vans, and Employee Shuttles*This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. We require all candidates that receive and accept employment offers to complete a background check before being hired and comply with our professional appearance, drug & alcohol, and employee conduct policies.* Snowbird is proud to be an equal-opportunity employer. We do not stand for discrimination or harassment of any kind. Further, we stand for diversity of thought, background, race, sexual orientation, gender and belief. Whether you are looking for full-time, part-time, seasonal, multi-seasonal or year-round employment, Snowbird provides a dynamic and friendly environment with many great benefits and perks.