Administrative Assistant/Client Services

APEX FAMILY HEALTH CARE SERVICES; Stockbridge (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

APEX FAMILY HEALTH CARE SERVICES in Stockbridge is seeking an Administrative Assistant/Client Services for a full-time position. The successful candidate will manage client cases and perform essential administrative duties.

Applicants should possess strong customer service skills and have previous experience in a medical or mental health setting. Applicants with familiarity with EMR/EHR systems and proficiency in Microsoft Word and Excel are preferred. The role also demands excellent communication skills and teamwork.

Qualifications

• Experience in a mental health or medical environment.
• Front office, receptionist, or medical assistant experience (1+ year).
• Familiarity with EHR, EMR, CPR/AED.

Responsibilities

• Assign and maintain cases with clients and providers.
• Act as liaison between patients and providers.
• Answer phones and schedule appointments as needed.

Skills

Customer service skills

Exceptional communication skills

Data entry skill

Multitasking

Teamwork

Education

High school diploma

Post-high-school education preferred

Tools

EMR/EHR systems

Microsoft Word

Microsoft Excel

Job description

Future Opening: Administrative Assistant/Client Services

Apex Family Healthcare Services LLC is a robust outpatient mental health clinic that provides clinical services to a diverse client population. The clinic has a provider team of psychiatrists, nurse practitioners, psychologists, and mental health counselors. The Administrative Assistant/Client Services role is responsible for assigning and maintaining cases with clients and providers and performing other client service responsibilities. This intermediate level position requires excellent customer service skills, discretion, good judgment, a pleasant professional manner, and an articulate phone voice.

Primary Duties:

• Multitask effectively
• Organized, self‑starter
• Familiar with EMR and/or EHR systems
• Exceptional communication skills
• Act as liaison between patients and providers
• Proficient in Microsoft Word
• Proficient in Microsoft Excel
• Type 50 wpm
• Work well in a team environment
• Handle patients with mental illness
• Be punctual and have reliable transportation

Secondary Duties:

• Answer phones and schedule appointments as needed
• Participate in audit preparation and execution

Minimum Requirements:

• Experience in a mental health or medical environment
• High school diploma; post‑high‑school education preferred
• Front office, receptionist, or medical assistant experience (1+ year)
• Familiarity with EHR, EMR, CPR/AED
• Customer service, appointment scheduling, basic insurance knowledge
• Data entry skill (keying exam required for hire)

Job Type: Employee, Full‑time

Job Location: Stockbridge, GA. 301 Country Club Drive, Stockbridge GA 30281

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.