Medical Assistant (in office)

315 Health; Douglasville (GA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Job summary

A healthcare provider in Douglasville, GA is seeking a skilled Medical Assistant. This full-time role involves assisting healthcare providers with clinical and administrative tasks. The ideal candidate has at least 3 years of experience in both front desk and back office operations, strong communication skills, and knowledge of medical office procedures. Competitive salary starting at $18/hour based on experience.

Qualifications

• Minimum of 3 years of experience in front desk duties.
• Minimum of 3 years of experience in back office.
• Minimum of 3 years of phlebotomy experience.

Responsibilities

• Assist the physician and nurse practitioner in clinical duties.
• Greet and welcome patients in a professional manner.
• Schedule appointments and assist patients with their queries.

Skills

Strong communication skills

Customer service skills

Organizational skills

Ability to multitask

Knowledge of medical office procedures

Tools

eClinical EMR system

Job description

Our partner in healthcare, Family Practice in Douglasville, is looking for a phenomenal medical assistant with several years experience. This position will be based in our Douglasville, GA office.

As a Medical assistant, you will assist the physician, nurse practitioner, and other medical staff by performing administrative and clinical duties and providing great customer service to all our patients.

Clinical Duties:

• Verify patients’ medical histories
• Maintain a patient load of 30-35 patients a day
• Explain treatment procedures to patients
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart
• Prepare treatment rooms for patient examinations; Assist physician and nurse practitioner in exam rooms
• Collect and prepare laboratory specimens
• Perform basic laboratory tests
• Disinfect, clean treatment rooms following patient examinations; maintain safe, secure, and healthy work environment by establishing and following standards and procedures; comply with legal regulations
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; properly dispose of contaminated supplies
• Draw blood, remove sutures, change dressings
• Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
• Electronically record patient medical history, vital statistics, and test results in patient medical files
• Process referrals and fill out health forms for patients
• Prepare patient charts that are scheduled for appointments
• Secure patient information and maintain patient confidence by completing and safeguarding medical records; complete diagnostic coding and procedure coding; keep patient information confidential
• Ensure patients are signed up for Chronic Care Management (CCM) as well as any other program the practice is offering

Administrative Duties:

• Greet and welcome patients
• Use computer applications
• Answer phone calls, emails, patients’ queries, and ensure quality customer service
• Assist patients with electronically signing in, uploading insurance data, identification cards, and verifying, updating patients' health data & information
• Assist in processing faxes on the fax server in Athena Health and handling voicemails
• Schedule appointments
• Arrange for hospital admissions and laboratory services
• Scan and fax documents
• Perform other duties as assigned or requested

• Minimum of 3 years of experience in front desk duties
• Minimum of 3 years of experience in back office
• Minimum of 3 years of phlebotomy experience
• Strong knowledge of medical office procedures and patient services
• Ability to multitask, prioritize, and work independently
• Highly motivated with excellent organizational skills
• Strong communication and interpersonal skills
• Reliable transportation to travel to office locationMandatory flexible work schedule
• Strong customer service skills
• Experience with eClinical EMR system
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and reporting repairs to Office Manager.
• Update job knowledge by participating in educational opportunities and reading professional publications.
• Serve and protect the practice by adhering to professional standards, facility policies and procedures, and federal, state, and local requirements.
• Enhance the practice's reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Schedule & Location:

• Primary location: Douglasville, GA
• Full‑time position

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Full time (36‑40 hour week)
• $18+/hour Based on Experience