Administrative Assistant - Civil Service & EEO Support

City-of-Houston,-T; Houston (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

City of Houston is seeking an organized Administrative Assistant to support the Civil Service and EEO Section within the Workforce Governance and Compliance Division. The role emphasizes accuracy, confidentiality, and effective communication in a deadline-driven environment.

The successful candidate will handle hearings, notices, and case documents, coordinate meetings, and maintain records while upholding city policies and confidentiality standards.

Qualifications

• Requires a Bachelor’s degree in Business Administration, Liberal Arts, or a related field, per job posting.

Responsibilities

• Provides administrative support for the daily operations of the Civil Service and EEO Section, including civil service proceedings, employee grievances, labor disputes, hearings, meetings, and other division activities.
• Drafts, proofs, prepares, and distributes correspondence, notices, memoranda, reports, meeting materials, and other administrative documents.
• Prepares and distributes notices of hearings, meetings, proceedings, and deadlines and monitors schedules to support timely communication and administrative processing.
• Coordinates case documents, maintains records, tracks deadlines, and supports the administrative processing of employee and labor dispute matters through final disposition.
• Distributes final decisions, awards, orders, and other official documents to appropriate parties and maintains documentation of their distribution.
• Creates and maintains reports, spreadsheets, logs, and tracking tools used to monitor caseloads, deadlines, outcomes, and compliance activities.
• Organizes, catalogs, archives, and retrieves records using approved electronic systems and maintains records in accordance with City procedures, applicable laws, retention requirements, and confidentiality standards.

Skills

Written communication

Verbal communication

Customer service

Multitasking

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office Suite

Outlook

Word

Excel

Teams

SharePoint

Job description

City of Houston is seeking an organized Administrative Assistant to support the Civil Service and EEO Section within the Workforce Governance and Compliance Division. The role emphasizes accuracy, confidentiality, and effective communication in a deadline-driven environment.

The successful candidate will handle hearings, notices, and case documents, coordinate meetings, and maintain records while upholding city policies and confidentiality standards.