Administrative Assistant – Citizenship & Program Office

1199SEIU Benefit and Pension Funds; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

1199SEIU Benefit and Pension Funds is seeking an Administrative Assistant to provide comprehensive support to the Program Attorney and Citizenship Department. You will manage calendars, handle inquiries, and assist members seeking citizenship or immigration services, while ensuring confidentiality and accuracy.

The role requires strong Microsoft Office skills, excellent keyboarding, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED required; College Degree preferred.
• Minimum of one year Administrative Assistant experience in a fast-paced office environment.
• Proficiency in Microsoft Office suite incl. Excel, Word, PowerPoint, and Outlook.
• Excellent keyboarding skills.
• Excellent written, verbal, and interpersonal communication; professional interactions.
• Strong troubleshooting and problem-solving abilities.
• Experience with healthcare benefits and knowledge of the comprehensive package of health, pension and other benefits preferred.
• Bi-lingual speaking preferred.
• Available to work evenings and weekends as needed.

Responsibilities

• Provide administrative support to the Program Attorney and Citizenship Department.
• Serve as primary contact for members with high-quality service.
• Manage complex calendars and coordinate meetings.
• Screen calls and direct inquiries with confidentiality.
• Register and assist members seeking citizenship or immigration services.
• Prepare and distribute correspondence and reports.
• Generate reports and perform data entry accurately.
• Maintain records and the Document Management System for compliance.
• Process departmental mail and filing systems.
• Coordinate outreach events and logistics.
• Complete special projects and other duties as assigned.
• Meet departmental performance standards, including attendance, punctuality.

Skills

Keyboarding skills

Written communication

Verbal communication

Interpersonal communication

Multitasking

Prioritization

Problem-solving

Bilingual (preferred)

Education

High School Diploma or GED; College Degree preferred

Tools

Microsoft Suite

Excel

Word

PowerPoint

Outlook

Job description

1199SEIU Benefit and Pension Funds is seeking an Administrative Assistant to provide comprehensive support to the Program Attorney and Citizenship Department. You will manage calendars, handle inquiries, and assist members seeking citizenship or immigration services, while ensuring confidentiality and accuracy.

The role requires strong Microsoft Office skills, excellent keyboarding, and the ability to multitask in a fast-paced environment.